CVS Pharmacy receives reviews noting friendly and excellent customer service from staff, who are described as hard working and caring people. One customer has been fully satisfied since 2017. However, a significant recurring issue is reported where prescriptions are incorrectly pulled to a location an hour and a half away, despite being sent to the local store. This has happened multiple times and is a clear internal system problem. The pharmacists are trying to resolve it. The store itself is noted as being very nice inside. A reminder is given that staff must follow procedures regarding medication due dates.