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February 2024 by Cindy Kennedy
First off, not sure why this isn't posting my name properly. I'm Cynthia Johanson. CVS Pharmacy has been my pharmacy since 2017 when I moved here from California. When I see all of these negative reviews it just blows my mind because I have been 100% satisfied with my West Frankfort CVS!!! They are hard working caring people who have always taken care of me. If you truly want a terrible CVS Pharmacy experience, go to Benton. Thank you West Frankfort CVS for being the hardworking people that you are!!!
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September 2023 by Bleu Jean
I visited here in late July and received horrible service from the pharmacy. I would suggest J&S over CVS Pharmacy.
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June 2023 by Lisa Hahne
The Pharmist didn't want to do his jobIt was medication got my dog and he told us that it would be filled the next day. We went to Benton cvs and they filled his medicine today,!@@!!! This Cvs don't do their job correctly. The pharmist was NO HELP!!!!!
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March 2023 by Jean S.
I called the recording about my script being ready and was advised by the recording that it would be ready at 8pm. When I went in at 8pm some teenager told me they were closed and basically slammed the door in my face.This is why CVS keeps closing stores. Her hot date shouldn't interfere with the health care of the elderly. The pharmacist should be ashamed.
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March 2023 by Tony Owsley
Prices are higher here and no one seems to assist you. they just tell you where things are and when you goto the area and its not there and you tell them they say we'll you have to look. GET OFF YOUR BUTS and EARN YOUR PAY FOR ONCE.
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January 2023 by Terry Earnheart
Good deals. Pharmacy is busy but professional. John is by far the best pharmacist I've incountered in my life!
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January 2023 by Charles Bowman
The wait to pick up prescriptions at this CVS location is unbelievably long. They really need to figure out a way to service customers more quickly and efficiently.
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January 2023 by Gigi
Always helpful and friendly
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October 2022 by Mari Rankin
DEB IN PHARMACY IS ONE OF MY FAVORITES,DONT GET MAD AT THEM IF YOUR MEDS ARENT DUE YET AND YOU WANT THEM,THEY GOTTA DO THEIR JOB PEOPLE.
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July 2022 by Megan Bryant (Rose)
Pharmacy was a bit rude
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April 2022 by Desiree Avedon Aaron
Staff is helpful. Store is busy but clean.
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February 2022 by Megan Lily and Travis Team of 3
Good ? place sort handed staff lime normal but very quick customer service
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December 2021 by Peggy Sue Jones
I have been with CVS for over 20 years now and they have always done my prescription medication the way it needs to be and always have them ready when they are due without me having to remember to call
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October 2021 by Mpizza
This place is a mess, there is no coordination, organization, or communication of any kind. This place very obviously has bad management and bad employees. Waited in line an hour for a covid shot. 15 minutes on phone for a person.
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August 2021 by Bruce Wade
Your automated phone system is terrible,(when need to speak a person!!!) when i did finallly get a person she was rude and hung up on this customer DONE WITH CVS THANKS
