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March 2024 by John Chullen
Great grocery store with deli. The checkout employees are fantastic and they even bag your groceries and place them in the cart for you.
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March 2024 by Melissa Fraley
Very friendly and helpful staff. And everything that I needed they had. And love their sales. I feel I get more for my money during their sales. Highly recommend!!!!
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February 2024 by Marcia Williams
Store very clean and shelves very well stocked. Glad to see more checkout lanes open.
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February 2024 by Cynthia Johanson
The staff at the West Frankfort Kroger store are always kind, courteous and there to lend a helping hand! The store is always clean and the produce fresh. I really do wish that they carried more organic vegetables but I totally understand that they supply products based on what the majority of people are purchasing. I'm just really glad that they have some organic veggies at all. I love my West Frankfort Kroger store and highly recommend that you pay them a visit!!!
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February 2024 by Cindy Kennedy
The Kroger app for delivery is horrible, if I could give it a have rating I would. Kroger 800 customer service is beyond the worst I've ever experienced. The Kroger chat gal Pritney was absolutely worthless, no help at all. Kroger, you truly do suck
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February 2024 by Sonia Pulliam
Think the young man name is Joe but I just wanted to say thank you for bringing out my bag of chips 1/14/24 that was left out of my cart. It was cold out too. (Young man with dark hair)
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December 2023 by Dallas B Fly
All your grocery needs are met here. I shop here all the time. Nice clean store friendly employees and always a bargain to be had. If you want to save on certain grocery items get there when they open, there are always lots of marked-down items from the bakery, deli, refrigerated area, and the meat department. They run a weekly advert and there are always savings to be had. They even have digital coupons for you to scan. The best advice is to download the Kroger app.
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November 2023 by Btreece
Check expiration dates before you put an item in your cart, because the staff sure doesn’t! I’ve probably spent over $100 on items that I’ve just had to throw away within the past couple of months.
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August 2023 by John McWhorter
This store has seen better days. Sections are often closed because of water leaks. Front desk services also closed on occasion because of roof leaking. Lot of staff turn overs. Not a lot on selection. Lots of one thing or one brand. And now I get introduced to who my bagger is going to be? This a joke? I'll make the 8 mile drive for better selection and service.
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August 2023 by Nezuko Kamado
I was at self-checkout and stood there for 10 minutes while Genny I think her name was stood and talked to another employee when I needed assistance at my register for exceeding a certain amount of items. She never offered to scan my sodas like every other employee has when I have previously been at self-checkout. Not to mention she smelled like b.o when she finally did help me.
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August 2023 by Frogo Yes
Kroger is a great store for shopping for the family with a lot of chances for sales and things that you have to keep a eye out for. Not to mention the fact that if you ask for and get a Kroger's Card then every time you use it for your purchases you get discounts on produce and stuff while getting fuel points which give discounts on gas (Kroger Gas Stations only)
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January 2023 by Lisa Hahne
Nice employees. Kinda pricy on certain foods
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December 2022 by Gigi
Always clean, stocked and friendly service at West Frankfort Illinois Kroger. Always Great produce and meat department
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November 2022 by Daniel Judah
Excellent place for grocery needs. The place is clean, complete, well-lit, and the quality is quite good. The cashier went above and beyond to assist me. The restroom is clean and well maintained. Parking space is large and well-lit at night.
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September 2022 by Shane Craft
Had everything and more than I needed clean store friendly associates