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September 2023 by Darrick B.
Dropped off newly purchased 1978 antique vehicle on 07-23-2023, they had it until 08-04-2023 billed me $1,690 for alleged repairs, after arriving home, the vehicle ran just as bad as it did when I dropped it off every time I'd try to back into my garage it would stall out, every time I sat still at a red light ... it would stall out..... they said they changed several hoses and gaskets, new shop confirmed that did NOT happen.... they allegedly replaced bulbs in the instrument cluster, that did NOT happen as lights still DON"T WORK....it appears the only thing they actually completed was changed the oil..... New shop I took the car to had it for 3 days, and it runs 100% better than it did before, hasn't stalled once since picking it up from the 2nd shop, backed up the vehicle several times after picking it up from the second shop and it didn't stall one time... stopped at several lights and it didn't stall one time.... if you're wondering why I went to a different shop, its because after them having had the car for what seemed like 3 weeks, and vehicle constantly stalling out, and discovering the instrument cluster lights didn't work... I have absolutely NO faith in them and was not willing to leave it for another 3 weeks.... STEER CLEAR of the facility, the new shop had no openings until 09-05-2023 and the necessary repairs to ensure the car ran properly were completed by 09-07-2023... AND YES I am considering filing a formal complaint to whatever licensing entity I need to so no one else gets robbed like I feel I did!!
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July 2023 by April Natale
Took our audi there for repairs. Said we needed spark plugs. Paid 1k for spark plugs. Same issues happened again and return the car to them they said they didn't know then had it towed to audi and they said spark plugs and replaced all ....not even sure if the spark plugs were repaired the first time. All within the span of a month and still waiting for a refund. Don't recommend using them not trustworthy.
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February 2023 by Daniel Checco
Excellent service. Fixed my rear wheel barring's and rotated my tires for a great price!
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February 2023 by Govinda H
This shop is great. The people that run it are knowledgeable and fair. They look to save you money where they can and provide excellent service with great communication. Highly recommend.Service: General repairs & maintenance
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November 2022 by Wayne Montowski
Top notch customer service and professional work every time. Won't go anywhere else.
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October 2022 by Haley Silverman
My first experience with H&M has been awesome. The audi dealer I use has been telling me I needed front and rear brake pads and rotors for about 2 years even tho they felt fine. H&m quoted me a very treasonable rate compared to the dealer so I decided to give them a shot and support a local business. They were amazing and let me know that our brakes actually have a bit more life and there was no need to replacethem at this point. I am impressed at their honesty and appreciate them saving me a few bucks right now! We definitely plan to use them for future work!
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October 2022 by Gonzalo Rodriguez
Have been going here for 7 plus years. The staff is so friendly and knowledgeable when it comes to Germany vehicles. Recently took my Porsche in as always Mike gives me a break down of what is needed on my vehicle. Never have I had to return due to the same issue which is why I’ll always be customer.
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July 2022 by Brian Smith
I haven't been coming here recently because I have not repaired my old Audi, but they took the best care of my two Audi's and my uncle's as well for many years. Can't wait until I get a new one so I can start going here again.Service: General repairs & maintenance
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June 2022 by Brian S.
I haven't been coming here recently because I have not repaired my old Audi, but they took the best care of my two Audi's and my uncle's as well for many years. Can't wait until I get a new one so I can start going here again.
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June 2022 by Renae F.
So, I'm wondering if Hugo and/or Manfred are still at H& M Autohaus. Both Hugo and Manfred helped track down my 1984 911 Cabriolet which I purchased on Valentine's Day 1985 and I still own it to this day. I'll be forever grateful for the two of them for maintaining her for so many years. I can remember being broke down on the side of the road and a client that had seen my car at H&M called H&M and before I knew it, Hugo was at my side on the highway taking care of my car. Talk about going above and beyond. I left Illinois and went to Pebble Beach, taking this girl with me and now she has relocated with me in Florida. As I'm searching for a place to further maintain my car, I couldn't help but wish that H&M were near me. I only hope I can replace the quality of their service here in Florida. Thank you and hugs and kisses to Hugo and Manfred. ~Renae
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June 2022 by Anthony Santana
They do fine work but they only do the work they want. I went in for a suspension adjustment and a wobble in the rear wheel. After paying a fee to have it looked at which is normal they suggested bushings for the entire suspension. It's a very expensive job but I trusted them. I told them I wanted more work done to my car and as long as they fixed my wheel and give me an alignment I'd let them do the bushings. So they did the bushings, couldn't align the car, wouldn't adjust the ride height to align the car and didn't even look into the back wheel. I was told because the coilovers they wouldnt adjust the ride height cause its not stock. Basically made me spend 3k and shoved my car out the door. I was specifically looking for a shop to do almost all the work this car needs and these guys said they would help but only did the one job they suggested and ignored the fact my wheel feels like it's falling off. I made sure when I went to them that they could at least do an alignment and made sure they knew how low my car was and they said o yeah its not a problem we do this all the time. If I couldn't get an alignment I would have never went there. Waste of money. I could do the job myself but I just wanted to support a local shop.Service: Auto maintenance
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April 2022 by Alexander Cavanaugh
I've been taking my C450 here for a few years. Mike is always incredibly helpful and explains the maintenance and repairs clearly. They never try to up sell you on parts or work that you don't need, which I appreciate. An incredibly fair shop that does a great job.Services: Auto engine diagnostic
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February 2022 by T Wil
I took my vehicle to this place which is ABM WX5 2000 2012 and they did a diagnostic and reveal that I needed a pulley tensioner and a oil filter housing gasket escape they've although they fix The pulley tensioner the housing gasket continued to leak after they said they fixed it so I returned it and because I had to warranty or guarantee they fixed it again well supposingly and then after driving off the driving off the serpentine belt slipped and it it went into the engine and I mess my engine up these people are no good.
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December 2021 by Maciej Sochacki
I took my car to the shop the other day and one of the techs promptly called me with the diagnosis. Issue ended up being minor and I decided to fix it myself. They didn't even end up charging me for taking a look. I guess it was my lucky day, but still the gesture was very nice esp around the holidays. Really great people work here!
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October 2021 by Abbey Hesser
I spent months trying to get someone to fix some issues with my older Range Rover. These guys did a wonderful job, got me in quick, reasonably priced, and even passed my hobby mechanic partner’s BS test.
