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September 2025 by rick mesi
Excellent customer service, whatever you need, they have. You want something repaired from lawn mower to screens, done!
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September 2025 by Mike Felten
Locked my keys in my car. These guys helped me to get back in AND didn't want to charge me anything. I forced some cash in them (but not enough).
Still some great people in this world who don't stepping in and helping someone in a bind.
BIG THANKS!
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April 2025 by Joyce Evers
I can't say enough praise for this local hardware store. We stopped in to buy a part for our grill but 2 employees said they thought it was only a dead battery. We insisted the igniter had NO battery. They could have easily sold us a part costing $20 or more but told us to check for a battery first. Replaced with a AA battery and learned something about our Weber grill. I am sure they could have used a nice sale but customer satisfaction came first and they went above and beyond to please us. Kudos to Village True Value....you keep us coming back! Thank you.
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July 2024 by Sasha Garber
Very helpful staff.
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January 2024 by Fredo Walkin
I appreciate that they’re in town. Some other things are a little pricey
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January 2024 by Abbey Hesser
Such wonderful service. They do knife sharpening! Don’t have to wait for the guy to randomly be on your street once a year. Still use him, also… but come here in between!
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December 2023 by Gabriel Bokich
At first notice walking this place, you can tell this is a village favorite store. The place is full of customers and has Ing vibes. At every point during my shopping was assisted by a worker who is very knowledgeable in their section. I was able to get the nail that I needed, and was overall very happy with my experience here. Prices are fair I very much recommend shopping here over other hardware stores.
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November 2023 by Richard Lazarski
I've been going here for about 40 years, on my regular rotation of hardware stores of which there only 2.I really appreciate that there's always someone to assist with some crazy me project.It is terrific to go and buy 3 screws or a single wedge to fix a nuts thing that needs fixin.Smells exactly how a hardware store should with a bunch of people that know their s$$t.Fix windows, screens and pretty sure they offer a pick-up/repair service for small equipment....plan ahead.I always treat myself to a Danish or Coffee Cake from Kirschbaums (next door) if I'm early enough.
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October 2023 by Tim Sprandel
Ask for "The Coach"!!!
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October 2023 by Lynnford Fulmer
Nice staff very helpful
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October 2023 by Marcus Tompkins
Three separate employees took the time to make sure I was getting the correct part for my air conditioner that had gone out during the extreme heat.
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August 2023 by DavetheKitchenGuy
The place was great, and they were very helpful
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June 2023 by Dan Bogwill
FRUSTRATING customer service for getting a repair done. I took my toro mower in for repair and they said couldn't confirm that my mower was registered and told me to call toro to confirm it, I called toro and they said to contact a service dealer and that they would have the information. I called prior to me bringing the mower in and did everything told me to do including bringing in the receipt. told me they could only help me if I bought the mower from them. Even though they are a Toro service dealer they do not want to help unless you purchased it from them. Called the next closest service dealer (J-Tel service in Worth) and they said they will check to see if it is registered and if not they will register it.
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June 2023 by Terry Cole
Didn't have any but Heather took my number and called when they came in. Excellent customer service from a small business, and beautiful lilies.
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May 2023 by Ann F.
Always tried and true.....extremely helpful employees and a wealth of knowledge re everything from simple home repairs to purchase of tools and equipment.
