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November 2023 by Brad Reiser
I worked with William who was fantastic, and Joe the finance director walked me through my options for coverage on my certified vehicle very thoroughly. These guys are great and I hope to purchase my next vehicle again through them.
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November 2023 by Jay Dee
I called three times (different days) to get a service appointment. The first time, I had to navigate a series of automated menus until directed to a live person. Then phone rang for, no exaggeration, nearly 15 minutes. No one answered so I eventually I hung up. The second time was more of the same. Endless menus and ringing. No live person ever picked up. The third, I finally got a live person in Service. They were nice but couldn’t answer my question about a tire swap including delivery and storage. So they transferred me to someone in Parts who was also nice but couldn’t answer my question and said they need to speak to someone in Service. They put me on hold for another 7-8 minutes. When they finally returned they took my number and said someone from Service would call to answer my question and schedule an appointment. No one ever called back.
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November 2023 by John Ringlein
Great dealership. We communicated via text and email until the vehicle and price was settled. Then I visited and the purchase was quick and smooth. They patiently showed me the car's features.
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November 2023 by Vida King
Upon arrival for my service appointment I was greeted promptly and paired with a service advisor. Service advisor was courteous and professional. Explained in detail the nature of the recommended services for my vehicle. Service was completed in a timely manner.
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November 2023 by Susan Lonnett
Even though we purchased our Audi Q8 all the way from Appleton, WI (because they were the only dealer that had the late 2020 model I wanted!), I knew I would be coming to Audi Westmont for all my service needs. Great decision -- they are always very professional and courteous and keep my beautiful vehicle in tip-top shape.My most recent 40K maintenance service visit was handled by Kaitlyn, and she was awesome. She was so friendly, knowledgeable, and helpful when explaining all the services that were included in my Audi Care Plan and which ones were suggested or optional. When I learned there was more work that needed to be done on the vehicle than I had planned (while I was going to wait at the dealer lounge), she immediately secured a loaner for the day so my busy day could continue uninterrupted. She provided excellent service from start to finish. Highly recommend this dealership!
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October 2023 by Phillip Floyd
This was my first time buying from Audi Westmont. I had previously bought from another dealership in the Chicago Land area. I wanted to try Audi Westmont based on being my local/closest dealership.Given that I was switching from a Tesla, I had some reservations about maturity of other products. The experience was great; they were able to answer all my questions. I did not feel pressured.They did not have the color car in stock I wanted but based on the AutoNation association was able to get my exact car within 3 days for the agreed upon price. There was no “bait and switch” on price/features. Great communication from DJI did get nervous when they said they could get it and I reached out to three other local dealerships. The experience was not great with the other dealerships.I would highly recommend Audi of Westmont
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October 2023 by jarek lis
Recently purchased SQ8 from Audi of Westmont. I'm really happy with the service provided by my sales advisor Ed, as well as extremely happy with the way i was taken care of by Hasan, my service advisor. I'm having some minor issues with cracking sounds coming from within the cabin but with Hasan's help and understanding we are getting rid of them, one by one.
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October 2023 by Greg Glaeser
The whole experience was easy! Vehicle was towed in needing repairs. My service guy Kristian was quick to communicate and respond to questions. The tech that worked on my car sent video inspecting the vehicle and diagnosing the issue. Best part is the repairs were cheaper than originally quoted!!Dealerships get a bad reputation sometimes, but this one is excellent!
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September 2023 by Sam H
5-star experience with Audi Westmont. Struck a great deal on a 2024 Q8 e-tron. Awesome car! My rep William Calderon has been amazing!
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September 2023 by Brad Taylor
Ed the service advisor was very thorough and explained the entire service process for the maintenance. Car was ready when promised with detailed video of what services were performed. A little pricey, but that was expected. Overall a positive experience.
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September 2023 by Jacob Ayoub
I had a wonderful experience and received amazing customer service from Irwin Alvarez throughout my entire car purchasing process. This dealership is an hour and a half away from my home and there are similar cars I could have purchased closer to me but I came to this dealership because of how responsive and helpful Irwin was during our email correspondence. Irwin's great customer service continued as I came in to test drive and ultimately purchase the car. I traded in a car and that experience was also great. Thank you!
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September 2023 by Mohamad Abdulhai
Had a great experience, the folks at Audi Westmont were great, especially Alex, he was very knowledgeable and personable. Talked to us about the different options and specs of the cars and worked with us on a great deal. The process was smooth without any pressure, highly recommend.
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August 2023 by Sarthak Anand
Went in for a service recently. Guys did a great job with a service and my interaction with everyone was pleasant and honest. During the inspection they did find a few things that needed replacement/repair. Unfortunately their quote was 20% more than a competing Audi dealership and more than double compared to a nearby independent shop. That's the only reason for 4 stars.
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August 2023 by Shannon Warnicki
Wonderful experience. I worked with David in sales and Joe in finance. No pressure and extremely reasonable and friendly negotiations. I'm an Audi family member now and this location was perfect from start to finish. Wonderful personnel & a gorgeous car.
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August 2023 by Ambria Christian
I’ve recently had my 30k mile service done at the Auto Nation Audi Dealership in Westmont, IL. The service provided was top tier. Not only was a greeted professionally but was kept in the loop about every aspect of my service. Elena was great as she also shared her own personal experiences as well. Definitely will return there for future services.