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April 2024 by Milano Goldfinch
This was a great experience and definitely great choice. We have some issues with checking account and after searching we pick this Westmont location. Soon as we walk inside young lady Karolina ask us if we have any questions and how she can help us. We explain our situation and Karolina was more than happy to help us. Karolina is very knowledgeable and professional person, she will answer all your questions. Highly recommend this location.
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May 2023 by Ashley Lynn Bala
Jared was super helpful! great customer service all around!
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April 2023 by Sean Johnsom
I would encourage you to go to chase down the street. The manager of this location was very racist, and when I asked for his supervisors name they denied giving it to me. They never answer the phones investment guy Luis, treated my parents like garbage.
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January 2023 by Mark V.
Single worst bank experience ever. I took an afternoon off work to open a business account. I set up the meeting on the bank website. So far so good. I show up to the bank at the meeting time and a young banker says I need to wait for the manager to open a business account. Also, okay. After waiting 15 minutes, he comes up and asks if I got his managers voice mail canceling the appointment and asking to reschedule. I did not. Apparently the "manager" called me while I was sitting in the lobby waiting to meet with him to cancel. He had hours to cancel but didn't have the decency to let me know before I got there so I could find an alternative competent banker that wants to open new accounts. He also didn't have the respect or professionalism to come out and say he can't keep track of his calender and apologize for wasting my time. He made this poor young guy do it for him. When the young man asked if I wanted to reschedule I said no and left. I've worked with several banks - this one is the worst. If you place any value on your business, time or money look for a more professional bank or at least a better branch. I wouldn't trust these guys to make change for a five dollar bill.
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September 2022 by Mia F.
Unable to talk to a person. Auto attendant keeps transferring call with no one answering; not even an operator. You can get the same or cheaper NON-SERVICE from an internet bank. VERY DISAPPOINTED!!!
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April 2022 by Sam Abuillan
The worst location ever
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October 2021 by Chicago Bulls
Mary, thank you so much. This is the only branch my people will be coming to from here on out. I appreciate all your help, and it only took 10 minutes!
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September 2021 by Jane M.
Went to open an account at this location with Stephanie. She was extremely helpful and efficient. Friendly staff and welcoming location.
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September 2021 by Ronald C.
There is one banker at this particular location that needs to be honored, his name is Louie Martin. He is very knowledgeable and has helped my mother, Evelyn with her estate, and all the complexities associated with my father and mother's estate. I hired several lawyers and Louie was just as good and more polite. If you live near Westmont off 83rd/Ogden Ave and need a really good banker then ask for Louie Martin. I have had many poor bank experiences and he is among the very finest.
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April 2021 by Nancy Cheske Svandra
The tellers all took the time to know my name and recognize me.
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November 2020 by Joe C
I have been to multiple other branches, but their westmont location is by far THE BEST one out there. Friendly, quick, never any issues.
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November 2019 by Naturally Kim
Excellent service here and the banker was patient with my elderly mom
