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November 2023 by Christopher Klaeren
Great clips used to be a reasonable place to go for a reasonable price. The price has almost doubled since Covid. The quality has actually gone down, especially at this location. The last three haircuts for my sons have been a joke. I don't even know what I paid for when I have to fix the poor cuts they've gotten when they come home. Absolutely ridiculous and will not go back here!Service: Kids' cuts
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October 2023 by Kristen Carr
This location has 3 stylists that are GREAT!!! Courtney, Marissa & Bianca. They had one hair stylist that doesnt know how to treat people (& not just clients), but they sent her to another location. This is the best location that this particular Great Clips owner has!!! (I've been to several of them. And their location at 75th & Rickert, in Naperville, comes in at a close second.)
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October 2023 by Zahra Ali
I’ve had a positive experience here the lady who cut my hair here was super nice and kind.
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August 2023 by Craig Bagdon
They love me .they don't have to sweep the floor when they get done.
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August 2023 by Kristina Bates
Fast and friendly service. My daughter and I booked our appointment online and got in within an hour. We had our hair cuts at the same time and were done in a jiffy. Thanks Great Clips Westmont!
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July 2023 by Yadi Lopez
I've been here twice. The first time, I had a great experience. The girl who cut my son's hair was amazing. So sweet and great with him. The second time, I came with my sibling, daughter, and mom. My sibling heard one of two ladies working complain outloud about people bringing a family with them, and she just wants to go home and be done. My sibling was the only one who was initially getting the hair cut. But my mom wanted me to ask if they had time for her since it was 40 minutes until closing. I asked the younger one with pink hair if they had time for my mom (my sibling was the only one there getting a hair cut at the time) and she made a face, but the older lady interjected and said sure. The older lady cut my sibling's hair. She didn't listen when my sibling told her not to cut it too short since their hair curls naturally, making it shorter. But she gave my sibling a bit cut. They were upset and told the lady this isn't what they asked for, but the lady said nothing. No apology, no offer for reimbursement or even a discount, since she cut too much. Then, as my mom was getting her hair cut by the younger pink haired girl, the girl made another comment about families coming close to closing time, and she just wanted to be done and go home. I understand working a long day and can't wait to go home... but to say it out loud in front of customers who are talking about... just rude. Will never come here again. Or maybe only if the first lady that cut my son's hair is working. Other than that, I'll be taking my business to a different salon.
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July 2023 by Ruth Schwenker
Dont ever go to great clips at 6161 s cass ave in Westmont. Its one of the worst haircuts I've ever gotten. She didn't listen to me. Its about an inch shorter than what I specified in the front
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April 2023 by Laura Jarosz
There are no wait times for a reason. It looked like a child had done my hair. There's a huge chunk in the back that's several inches longer than the rest, and another piece on the side that's inexplicably several inches shorter. Stay far away.
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April 2023 by EM Invesco - Investments
Been there twice. Clueless so called stylsts. Basically cut off all my hair and even put a bald spot in one placereporting them to the state - not sure if they are even licensed or they grabbed students and put them to work here Amazing how they can mess up a simple men's haircut. Good luck to the ladies.Btw, both times the store was empty with lines at Supercuts down the street. I guess they scared away all the customers. Run and run fastService: Haircut
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April 2023 by Bill Colbert
Absolute last time going to this great clips for a small hair cut. Think her name was Isabel, didn’t listen worth a dime. Told her I had a small amount of product in my hair and she still pulled and yanked the whole cut through. Didn’t listen to what I wanted. Ended up just having her clip the whole thing with a seven and she still grabbed a five. Worst haircut I’ve gotten.
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March 2023 by Donatas Gurskas
I will never ever go to that place again,worst hair cut i got in my life,after hair cut went to marshalls to buy hair cut machine and fixed it by myself,paid 20 bucks plus tips...all of them must go to school to learn how to cut hairService: Haircut
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February 2023 by anybody maybe
Beard trim was so bad went home to fix it right away. Was embarrassing the cut i got. Polish woman did not understand me several times when i said to stop cutting she kept making situation worse
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February 2023 by Umar Tariq
Have been a great clips customer for 20+ years, not anymore unfortunately. Got the worst haircut ever. Should have checked the reviews beforehand. Do yourself a favor, go elsewhere despite no wait times!Asked for 3.5 inch hair to be left on top, ended up with 2 inches and less. They are not very good at taking simple directions.Service: Haircut
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January 2023 by Mark Nack
This is a great location that is almost never busy! There are always experienced stylists on site and I have never been disappointed with any of the several that work at this location. I switched locations because the quality of service and end results exceed other locations!
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December 2022 by Linda Dudgeon
The haircut I received was ok. The sanitation of the items used on my hair was nonexistent. The stylist did not introduce herself. When I was leaving she was condescending and rude. I wont go back there again.Service: Haircut
