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January 2024 by Freda Schwaner
The deli has the smallest pieces of fried chicken, especially the legs, wings and thighs. Instead of giving you an eight piece they need to offer you a ten piece when the pieces are so small.
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November 2023 by Mai Mccluskey
Terrible customer service
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October 2023 by Obed Benitez
Ordered 8 piece and the mrs. Ed gave me the smallest pieces of chicken ever!! Whole tray in front for her and she literately picked out the smallest pieces smh. It’s not even on sale! Your suppose to mix small ones with big ones!
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September 2023 by Seth David
Nice store ,I like to shop my grocery at jewel osco
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September 2023 by J Bu
Best pharmacy in the area. Open 24 hours, attentive, always staffed well.
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June 2023 by Music2Forever
The whole point of self check out is so I don’t have to talk to anyone. The attendant woman short with dark hair kept coming up to me and made a stink that I didn’t want to talk to her. I didn’t ask for help. Leave me alone. And this tall restock guy always stalks me when I’m in the store. I’m sticking with the one a mile away or Walmart. These people are rude. Leave shoppers alone unless they are asking for help.
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March 2023 by Antoinette Gadzala
I’ve been having insurance issues and neither the cvs or Walgreens in the area was able to help me. I tried this osco and they fixed the problem within the hour and the wait time to talk on the phone was SIGNIFICANTLY shorter than both cvs and Walgreens. I could not be happier with the customer service.
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March 2023 by Mike Denneny
Customer service here is non-existent. I’ll stand there for 5-10min while everyone pretends not to see me.The people at register all have pouts on their face and unfriendly!!Go somewhere else!
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February 2023 by Emily S.
Around 8 years ago I swore to never use this pharmacy ever again because of the poor excuse for "customer service". Well I just had a visit to the ER for 12 hours and was discharged after 930pm so I couldn't use my go to pharmacy and was forced to use this one. Learned my lesson... again. Never again. One girls lack of knowledge about her job and her utter indifference (and eye rolling) while talking with a customer who is clearly in pain, and the other one blaming the first girls "newness" for their oversight. Which caused me to wait extra, without the needed pain medication. So I was in tears by the time I was picking up my prescription.
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November 2022 by Lindsey Matt
Horrible customer service skills… rude from the minute I walked up my order. They seem like they don’t know how to handle there jobs.
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July 2022 by mark s.
I usually dont review pharmacies but I must say jewel osco pharmacy deserves the nod. As a provider, I call in prescription frequently and the only pharmacy that is easy to work with is jewel osco ..often with other large pharmacies when I leave an order on their voice mail for a prescription their is a 50/50 chance of it being filled. As for my own personal use , osco is very accommodating and extremely helpful and respectful .. Pharmacist Tom was very helpful when I needed meds quickly for my mother and I appreciated his concerns. The osco on cass Is certainly my favorite and I would encourage others to take advantage of their great service!
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July 2022 by Carolene Kent
Pharmacy is a joke. 5 hours to fill a script from a doctor. And only because I called. Do not recommend their services at all.
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July 2022 by Gerard L.
This Jewel, like it's sister store, has no desire whatsoever for you to use the reusable bags they sell because when you attempt to reuse it, you are immediately accused of stealing it by the cashier. The cashiers presumably are instructed to as all customers, who bring in the reusable bags if they own them ( not considering the notion that buying a reusable bag might mean that you did in fact own it and wanted to "reuse" it. If Jewel is loosing that much money from people stealing reusable bags, maybe they shouldn't sell them.
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July 2022 by Gail L.
Made the mistake of going back into this store last week. I spent over $450 on groceries. It was early afternoon, so at least there were cashiers working. After paying for my groceries, I noticed the bagger had put whole cases of water, soda & juice ON TOP OF ALL MY GROCERIES in the cart. She chose to ignore the near empty cart I had placed right next to it for the excess. When I complained about my smashed ruined groceries the cashier said and I quote "If you wanted them packed a certain way, you should have said something". I explained that I expected them to be packed in a way that utilizes common sense & does not damage the goods I just paid for. The store manager I sought out & eventually got to speak to (after he sent a flunky first), proved to be insulting, condescending & unprofessional. That goes a long way in explaining the conditions in this store and the employees' performance.
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June 2022 by Florence Wright
Great delivery through Door Dash out of the Westmont store.