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February 2024 by Urszula Katowicz
I highly recommend this Midas location. The staff was friendly and courteous and the service was prompt. Andy, the owner did a great job explaining exactly what the issue was with my brakes and what they were able to do to fix them at the best price in town. He went above and beyond and tweaked other things that needed to be tweaked without extra charges. Andy's friendly demeanor really sets him apart from other places. Thanks, to all those at Midas in Westmont for the great work.
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December 2023 by Donald A
The man in charge is Andy, and he keeps a good crew. Competent, personable, honest, and competitively priced.
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October 2023 by A DeCicco
Made Appointment online to bring a car in for brake service estimate. Got estimate and service in the same day. Willy! is nice. Highly recommendation with the excellent customer service.Service: Brakes
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October 2023 by Mira Patel
If you need a place with exceptional customer service you have found the place! I brought my car in for a check engine light and they were able to fix it day of appointment. It came on a week later and gave them a call and they fit me into their schedule. They openly communicate every step of the way, and they are not condescending like most shops I’ve experienced. Andy and Willy are amazing and your car is definitely in the right hands at the Midas of Westmont!!!
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July 2023 by Jeremy
I brought my 2010 GLK 350 4matic in to get the exhaust system replaced for $1,425.00. I gave them all day to work on it (starting at 11:30 am). They budgeted for two hours. I got a call in less than one hour that my car was done. They rushed the job and for what? There were no other cars even there that day.After the job, I test drove the car. There was a new engine noise that was never there before in the 11 years I've owned the car. It is a knocking noise. I have 7 different recordings of this noise that they caused on my phone. This noise is 100% a product of the work they did.So, I immediately brought it back to Andy. "Can you please get rid of this noise that was not there before?" He took no blame for the noise and rushed me out of there within one minute. The business had no cars in there and he couldn't pull it in and diagnose the problem he caused?I emailed him later that night. He will not do a thing and blames it on the oil change - which I got two months ago by Mercedes Northbrook. The noise was not there for the last two months or for the last 11 years.
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July 2023 by Farrah
I called around to several Midas in the Chicagoland area just to get a headlight bulb replaced and no one had any appointments available for the day . I extended my search a little further, was able to get in contact with Andy, one of the employees or managers at this location. I was literally in and out within 10 minutes and they’re very reasonable for the pricing.
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July 2023 by Rumpel Stiltskin the First
These guys make having to get your car repaired not so awful! I highly recommend them.
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June 2023 by Michael Leahy
Very responsive. Got me in quickly and did excellent work. Andy was very helpful and talked me through what needed to be done. Above and beyond.Service: Brakes
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May 2023 by sue the dj
Andy is fast, fair & affordable. Would highly recommend this auto shop! He was very professional. It’s hard to find a good, trustworthy mechanic and this is one of them! 10/10 would recommendWill definitely come back.Susan
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May 2023 by Brian D.
I called on a Saturday morning, told them my brake issues. They said, bring it it. "We will look at it, no problem". When I arrived the staff was very friendly, gave me a sense of professionalism. The looked at my truck, and quickly assessed it needed new pads, rotors, and brake lines to the front. They explained what each part did, and why they needed to be replaced. I was amazed on how fast they were able to get me in and out. My brakes work great and I am very very satisfied with the job they did. I would highly recommend them and will also return for future repairs. I should mention that they also did brakes on my wife's 2014 Sonata awhile back and they also did a great job that time.
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March 2023 by Melissa Neri
Awesome customer service! Definitely recommend coming here :)
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February 2023 by Jay Cotto
Andy and Willy are awesome. I take my car and my daughter does as well to them for anthing. These guys are honest not like some places that lie to you to try to get money from you for something you don't need. Myself and my daughter love these guys for their honesty and awesome work.
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February 2023 by A L
A great team and service with amazing quality work. Went out of their way for a great experience! Thanks again!
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February 2023 by Lydia L
I used to like Midas and brought my cars here all the time for service, up until most recently. I had an oil change done in October and the service guy didn't ask what kind of oil I used or preferred. I always use full synthetic and just assumed they'd replace it with the same type of oil. I found out afterwards it was a regular oil change and questioned why they didn't use full synthetic. He insisted KIA's don't usually require full synthetic. I asked "Isn't it better for engines?" He defended that most people don't want to pay $100 for an oil change. He never even gave me the choice. He was wrong. In fact, full synthetic is recommended for my car. How does he not know that?? I had it changed again and asked for full synthetic up front. There's a coupon online which brings the cost down to $68 plus tax. The difference is $30, but it also lasts twice as long. He questioned the full synthetic oil when I requested it, looking dumbfounded, like it was out of the ordinary for the car. I no longer feel confident with their recommendations and decided it was the last time I was bringing my car there. Why would a service man discourage a customer from using a better grade oil for their engine, and one that's recommended by the manufacturer? They lost a long-time customer.Service: Oil change
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February 2023 by Loretta Brooks
The owner was very friendly and professional handle my needs Accordingly. I was given a quote Online The price Didn't change. The work I had Done Was complete within the hour. They are Very efficient And Knowledgeable.