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March 2024 by Susan H.
I was in visiting and asked my Aunt for a groomer for our two dogs she said she had seen PetSupply plus. So we both call independently and schedule separate appointments one for Sat & one for Sun (for both dogs each). so I called back to let them know we had double booked & we wouldn't need the Sun appointment. We showed up at 2 & was told that we couldn't get started til nearly 4 and since they were trying to fit us in which wasn't the case whatsoever! Then when I did come back the groomer let someone else in to get her 2 dogs nails dremmeled & their back ends cleaned out. I asked her if her appointment was for after 2 today as well and she was told no it was last week. Um, hello if your appointment was last week doesn't mean you get to jump in whenever you want. Then when I try to speak to the mgr. she just looks at me with a blank look. Not good service at all.
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December 2023 by Virginia W.
Great service and they always have everything I need for my cats. Lots of specialty foods and treats for special diets.
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October 2023 by LUCY CONDON
Helpful staff, store neat and clean, needed a food dish/stand. Not enough variety. Can't have everything!
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October 2023 by Jenny Lynch
Awful experience. I took my two dogs to groomer at Pet Supplies Plus in Westmont for bath and nail clipping. When I picked them up an hour later, one was severely limping. I brought it to groomer’s attention and was told he might have banged that leg. Within an hour of picking him up at pet supplies plus, I was at animal hospital. He had an avulsion fracture of his hind leg and required immediate surgery. My dog was seriously injured here!To add insult to injury, they have not paid for the damages they caused!!!!!!!
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September 2023 by Kelly Kolton
Good selection at this Pet Supplies Plus location. They offer self serve washing and grooming. The one thing that's a bummer is that they are discontinuing bulk bird food, which is probably the main reason I shop at PSP and not an online store. It's still great to buy things in person and patronize a local store.
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September 2023 by Holly Seaton
Great choices (spoiling my cat, again)! Nice, clean and well stocked store. Friendly and helpful staff!
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September 2023 by Sydney Musselman
I felt like some sections could have been better stocked, but I ultimately found what I needed.
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September 2023 by R J.
Fraudulent "price match guarantee " They won't match all other local stores- only Petco, Petsmart, Walmart. You lost a customer today with your bait and switch fraud.
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August 2023 by Diane D.
Do not go here unless you want to be overcharged for your pet food. Way overpriced and the cashier makes mistake. My bill came to to $87.00 but I caught errors and it was really $67.00. They did not like it that I called them out on the incorrect charges Dog lover
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July 2023 by Julie Schultz
Avoid their grooming. Everything else is great. After using them for a while, we had a terrible time trying to get our dogs in to the groomers a few years back (as in, no one would ever pick up the phone), so we decided to try other options. Fast forward to more recently, they re-opened their grooming salon and we decided to give it another shot. They're right around the corner and for convenience's sake, it started to look appealing again.I made an appointment, only to show up to a "closed" salon that didn't open for another 2 hours and was told to contact the groomer directly... but I have no contact information for the groomer?
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July 2023 by David Olson
Always a good fish selection nice people working there got a nice little Oscar for a good price
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June 2023 by Kimberly Nicholson
Our little man Enzo's birthday is today and we wanted to make sure it was extra special for him. We took him to the groomers at Pet Supplies Plus in Westmont yesterday and he had such a wonderful time! He was due for a trim around his edges, and now he looks so absolutely stunning.Thank you!!!
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May 2023 by Heather F.
Everyone was friendly helpful and knowledgeable on a multitude of products for a variety of pet issues I was contending with. I was extremely satisfied with my experience and will be going back regularly for my pet needs.
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May 2023 by Brad Phillips
Manager was top notch very friendly. Explained everything that need to be explained about animal food. Would highly recommend going there.
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May 2023 by Terry H.
The store manager, Charles, provided excellent customer service. He personally delivered my dog food to me. I appreciate the positive matter that he assisted me with my frustrating situation.