-
January 2024 by Jose Bartolome
I found this shop by the help of a friend, and i did have a satisfaction of the result of the repair of my car, they are good and the manager who understand the car he can explain to you how they can repair your car without spending too much money and beside that they have a 3 year warranty in every parts they replace to your car. That proves how reliable they are . Talk to Mark Tingzon you'll see how knowledgeable he is about car.
-
January 2024 by Daniel Dizon
This place is very accomodating. When I took my Audi Q5 to their shop, they volunteered to take me home because they need the car overnight and volunteered to pick me up when my car was done. They are very thorough, honest, and show excellent communication. They keep me informed all the time with any updates and give excellent advice without pressure. I highly recommend this place!! Ask for the Mark T. the Manager and his knowledgeable technicians! I am very pleased with them and will certainly bring my cars to them from now on. ?
-
January 2024 by Courtney Rivenburg
I found this shop through my warranty company and they far exceeded my expectations. Ron was so helpful and called me with updates throughout the process. Ron was able to get the repairs covered by the warranty and advocated for me. Repairs were prompt, done well, explained thoroughly and my car came out very clean. Thank you!
-
January 2024 by Sharon Knitter
Real autohaus is the very best! They are thorough, well priced and you can trust them. They always give me a prioritized list of items based on safety. The work is great and the people are even better!
-
January 2024 by Don Barnes
Great experience. I had Real Autohaus tune up my car. They did a great job. They are very skilled and trustworthy.
-
January 2024 by Mike Findlay
Had a new starter installed under Car Max warranty. Real Autohaus did a very thorough job and handled the warranty process for me.
-
November 2023 by Jeff Lewis
My experience with Real Autohaus was very pleasant…very professional. I will definitely go back for future work on my car as needed!!
-
November 2023 by Jon Ramirez
Wouldn’t trust any other shop with my vehicle. Best if the best and especially in 3 different locations! They can always get my vehicle in when in I’m a crunch and the fact that they have loaners available or a shuttle service makes life so much easier. Thank you to the team for taking care of my vehicles.
-
October 2023 by Tebra
First time I’ve brought my car to them was when I just purchased it. Changed Transmission oil, coolant, engine oil and brake fluid. Drove away and realized they haven’t put the plate back on properly and it was dragging on the road. Came back, problem solved. That was all done at around fifty thousand miles.Ten thousand miles later. Underneath a car there was a rattle. And I’ve told them the problem is the exhaust as the rattle would stop when I touched it. They insisted it was engine mounts. Which I may agree were not the best, but again, took the car in to have the noise go away. After the complete inspection, to my surprise, here comes the estimate where they recommend doing the transmission oil and brake fluid as well. At which point they lost all of my trust. (Refer to the first paragraph where they changed all those among other fluids)Refused all the work they offered, paid for oil change. Went to another shop, fixed a rattle for $75. In my eyes, complete ripoff. Makes me think if they even change the fluids.
-
August 2023 by Lin Miceli
The entire staff is super friendly and helpful and told me things about my car that other shops didn’t. I also received photos of my drive belt, brake pad status, etc. The wait wasn’t long, but there are so many nearby eateries, and they have shuttle service. Thanks team, and wished I had found you sooner, since I couldn’t trust my original dealer with major issues there, after car warranty was up! (Thankfully, Corporate Subaru made everything correct for me, so the pricey issues were definitely warranted).Services: General repairs & maintenance
-
August 2023 by Stacy Schiffner
We have used Real Autohaus in Westmont for our car service for many years, and with several cars. I trust the team to keep my family and I safe as we drive all over. We have had some very strange issues with an old car we have, and although it must have frustrated the entire crew, they kept working on the issue and never gave up. I recommend Patrick and the entire team at Real Autohaus to anyone! They are reliable, professional and trustworthy, and reasonably priced.
-
August 2023 by John R Gonzalez
This shop provides a sense of extraordinary and profesional technicians. Truthfully this shop is what I find as a real ponzi scheme with false auto repair reports for their own financial gain. Would definitely contact the BBB bureau.Authorized dealer provided final service to correct a minor issue at a lower cost than listed by RA.A.Service: Auto engine diagnostic
-
August 2023 by Madmikescustom Car & vlogs
To be honest, I like the way I was spoken to on the phone. I had very simple questions to ask and they were very direct and thorough and the explanation on what caused the engine to fail. I appreciate the service and work.One business owner to the otherMadmikescustomDaily
-
July 2023 by Rose Nwakamma
A friend told me about Real Autohaus Automotive because I was needing to get repairs to pass the emissions test. I was reluctant because I have been dealing with this same situation for several years and each auto shop I went to same problem...take my money and check engine light comes right back on. Seriously who has money for this kind of mess?! So, again I was apprehensive about coming to this place. I figured the same would happen again. It did. I took it back they did another said repair and payment. No charge for diagnostic since they did the initial for this problem but I did have to pay again for labor. I thought that was unfair when I was expecting the problem to be fixed the first time.? However, as of now (4 days after getting the car back) the check engine light has not came back on. My feelings will be better once I pass the emissions test and I am not paying money for nonsense.
-
July 2023 by Donna Kohoutek
Real Autohaus found an oil pan gasket leak, repaired it, I came back for a quick check a couple weeks later and all is well. Very honest, easy to work with, knowledgeable