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“This storage facility is clean, very accessible, and staffed with extremely helpful staff. Easy to get in and out. If you need storage, this is the go to place for the area. Update: need for storage ended, emptied the unit, closing out very easy. Wonderful place”
“Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.”
“Michelle was super amazing, knowledgeable about the different units, friendly!!!!! Will definitely recommend this place to my friends if they are looking for a storage unit to rent”
“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”
“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”
“The act of moving itself is stressful. Now add on storing your belongings and there’s a whole new level of uncertainty. Diane was there to help me from the beginning answering any and all questions I had assuring me I was making the right choice. She was right. She really took the stress out of this part of my move. I always leave with a smile knowing she’s around to help! Thank you.”
“Been here 10+ years. Veteran. Loved the management from Jason, Desi and now RD. management is top notch geeat amd understand BUT the pricing for long term customers could be better and more reasonable. Might be forced to move out soon if no changes happen.”
“I Albert Robinson rented a storage space today and manager Leandra help me get settled in and she was awesome very nice and very helpful. I was very impressed with her. Thanks Leandra polite”
“Barb is the Best! Always at the desk and always with a smile. Feels like family every time I come in to pay my storage bill. Now if only this company could duplicate Her! They would corner the market! ???❤️”
“Went to Metro Self Storage in Franklin Park and they had the sweetest kindness well-behaved and well-mannered receptions she is so awesome and she has well communication skills and she is very kind her name is Sandra”
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“This would easily have been a five if not for the damaged property, lack of response and the delivery driver. My move was from Midwest to the East coast. My experience with the team in Chicago was excellent. I was going into storage initially. I was told it would go into crates, I was told I could use my own blankets. No crates and my blankets disappeared in the process. The driver on the delivery end was very aggressive and was only concerned about how the outcome looked for him and not whether I was a satisfied customer. Moved items into the house to discover many items damaged. The major item was a stand up desk that I will have to replace at my cost.
Have reached out several times to the team in Chicago with no response. In the end it was disappointing.
I revised this to a 5 star, as it was my experience with the team in Chicago and that same team resolved all issues to my great satisfaction. I do believe I can recommend this team as they are very customer focused.”
“Nate was great to work with!! Personable approachable and friendly…as a business owner I wish I had people like him working with me. A true asset to the company.”
“Very happy with this location and management responses to questions. The facility is clean and well maintained. We just made several changes to our space and all went smoothly.”
“Annie provided outstanding assistance to me in assisting with my move in on Saturday. We were running quite late, but she assured me and my crew that all would be ready when we arrived. Annie went out of her way to clearly explain the facility procedures, demonstrated operation of the keypad entry and lock, and got me through the paperwork with thorough explanations of rental details, while in record time. Her upbeat and friendly demeanor made the arduous experience pleasant. The facility itself is clean and bright, the loading dock is large and easily accessible from both street and storage units, and large, easily maneuverable carts are ready for use immediately adjacent to the dock area. If I could give Annie and Life Storage La Grange Park 10 starts, I would do so in a heartbeat!”
“Perfect for what we needed! Lots of options for unit sizes. Great customer service super friendly! Definitely will be a customer for as long as we need the additional storage.”
“Contacted me before arrival, very polite gentlemen, careful to handle new furniture, conscientious about keeping floors clean, and were just very good in all aspects of the delivery. I'm glad they did the work!”
“The location is easy to access. I was pleasantly surprised with the cleanliness of the facility as well. The young gentleman Algis was very helpful to my boyfriend and I. Nice to know this location is welcoming to all.”
9:30AM - 6PM
100 W North Ave, Lombard
Self Storage
“It is one of the best rentals I could’ve ever come across. The price is good. I had search three more other places they were fast they made your appointment. It’s very clean is very comfortable. I recommend storage Mart to anyone. I know I had them a couple years ago and they have not changed. Good service good respect good customer service, they are the best in Lombard so I recommend storage Mart to anyone”
“Steve and his team are efficient, communicate well and friendly. They answered all my questions and were patient when I needed help. I would highly recommend this business.”
“Anna and Brittany just know exactly what you need when you’re looking for a storage unit. And the units are clean and very trustworthy to leave things here. Thank you girls”
“The Downers Grove facility is great. Nate was so helpful, patient, and transparent in answering all of my questions. Moving day on-site went very smoothly and the access to the unit is very convenient.
Also- Jecel at the Woodridge facility was very helpful in answering my questions over the phone and she connected me with Nate and the DG location because Woodridge didn’t have the size unit I needed.
Overall- very pleased with the customer service from everyone I dealt with at CubeSmart.”
“Great experience today at Extra Space Storage in Elmhurst, Illinois on Industrial Drive with Shantel Tate. She was pleasant, very helpful and knowledgeable. Would highly recommend this location!!”
“Very Nice lady works at the desk helped us with anything we needed, bathroom smell amazing and is cleaner then any public bathroom you'll ever see they also sell a bunch of useful items for packing moving and protecting for cheap prices”
“Hi my name is Isaiah and I went to public storage in Bolingbrook it was a great and easy experience I was met by a gentleman name Jim who is very kind and respectful is you every need to fend go there Rand ask for him he awesome”
“LOUISA .. was beyond outstanding, amazing and extremely professional. I highly recommend speaking with her if you’re lucky. Louisa was very helpful and calm and very patient with my questions and notes given to help me feel comfortable with the process of a rental. She’s amazing, thank you again for everything. The units ( inside controlled) are very nice and clean.”
“I am very grateful for my experience with this storage facility. The manager Angie was very understanding and worked with keeping me updated on the steps I needed to take when I fell behind on my unit. She was very helpful . She was able to waive some fees and get an adjustment on my unit to help me get back on track with my payments. I highly recommend this facility and it feels good knowing that there are people like Angie that are for the customer. It is a great piece of mind knowing that they are willing to work with you and it means a lot with the importance and value of my personal belongings in my unit. Keep up the good work Angie.”
“I had a great experience renting out a storage unit here, Jeanny was helpful and professional and explained to me the process. I highly recommend Extra Space Storage!”
“Very friendy management, the facility looks decent and clean and bright. Jim Clesceri was very friendly and answered all our questions. We reserved the space he showed us around the same day and we signed the contract!”
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“Geeat experience from start to finish. The process was smooth and very efficient. After viewing the units and reserving them the process was quick and easy. The office manager was very polite and took time to explain everything clearly. Reviews are important for customers and merchants so I’m glad to post this one.”