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“Very pleased with the level of customer service. Their representative was knowledgeable and friendly. The cleanliness of the buildings were noticeable. Very happy we chose this facility.”
“Just moved out of our unit after 2+ years of renting here. No longer needed a unit but wouldn’t hesitate to come back in the future if need be. Awesome service, easy access, secure facility, great staff! Lisa and the rest of the team do a great job!”
“I moved back to Chicago recently and I used to have a storage last month, Scott was always nice and helpful, he always gave me the best offers too if I have to pay again another storage service I would definitely come here again, Thank you Scott!”
“I’m so grateful of the service provided to me by Anita and Luisa , they were very friendly and making me feel like I have a new family member , thank you for a great service”
“They stand out as the top choice! They readily accommodate your requests and are eager to assist you throughout the process. I am extremely pleased with their service. The storage units are both secure and roomy. I'm thrilled that I chose them!”
“Super helpful crew and they really care about their customers! They showed us around the facility and showed me how to work everything in the building. Thanks Michelle, Julian, and Frieda!”
“Sandra is the best employee metro has! She made it very easy to know what storage unit I needed . She was very polite , patient, and helpful. She was very understanding and helped me save time and money! 10/10 service would recommend anybody looking for a storage space.”
“Cleaned out my storage today, Mike was really nice and helpful, It’s nice to be able to have someone that works here that is friendly and nice. If I have to rent a storage unit out again I will be back here!”
“I stopped by with my partner the other day to explore options for a storage unit. Al was super helpful and showed us different options. Al and Diona were just generally really kind and helpful during a tumultuous period for us. We appreciate you both!”
“Jim was very professional on multiple visits.I'm sure you can't find a nicer human being!!He should be training others on customer service!Thank you for your time.”
“Jeannie did a great job with helping me figure out and decide what would fit best for my situation. She answered every question confidently and fluently and made the experience lovely.”
“Barb and staff are excellent. I’ve been using public storage for many years now. Barb has been great at Hillside and now Lombard properties.Thank you Barb for going above and beyond!”
“I've have used a few different Storage Facilities in recent years. This is Storage Supreme. It's so clean and even smells better than other places. Sabrina C is always more than helpful when I pop in for ( usually when I need to shuffle my stuff around). They are always looking for the best deal and willing to help. I feel safe when I go there and that's important. Also no need to freeze as the temperature is regulated. If you need Storage it's a fair and deluxe way to have it. The service and Units are far superior to Public Storage in Broadview. The bins were filthy when I went to retrieve them yesterday.”
“In our travels we stopped in Justice IL to check out the location and property. We were met by a tall handsome man named Tim. Who answered several questions for us. My sister was more interested in a 5X10 unit. He was very friendly and has a great sense of humor. Thank you Tim”
“Jim was so helpful and insightful! He knows his job to the tee, has great costumer service, friendly and easy to talk to! Jim made the experience of getting a storage unit 100% better then other places I've been! Thank you Jim!”
9:30AM - 6PM
953 IL-83, Elmhurst
Self Storage
“Absolutely delighted with the exceptional service provided by Tatianna, the store manager. Her professionalism, warmth, and dedication truly set the standard for customer experience. Tatianna's knowledge of the products and her willingness to go above and beyond to assist customers make every visit a pleasure. Highly recommend this store, thanks to Tatianna's outstanding leadership!”
“Came to the location price checking for a parking space , property Manager Angie was great very knowledgeable will def come back and store here and will recommend to friends and family .”
“LOUISA .. was beyond outstanding, amazing and extremely professional. I highly recommend speaking with her if you’re lucky. Louisa was very helpful and calm and very patient with my questions and notes given to help me feel comfortable with the process of a rental. She’s amazing, thank you again for everything. The units ( inside controlled) are very nice and clean.”
“Always clean and well lit, this place is the best storage place I have used. The staff members are super friendly and go out of their way to help and answer questions. I often stop here in the evening and it feels safe with easy in and out.”
“Steve was very helpful, I had issues with fraud on my credit card so I needed to update my payment method thru the website. Steve called to ask me if we were leaving the unit. He noticed it was taken off auto-pay. He explained how the changes I made removed us from autopay. Walked me thru what to do to reset autopay, and also informed me of a reduction in the monthly charge.If Steve was not so diligent, the autopay would have failed and created a late fee.Thank you, Steve, for being attentive.”
9:30AM - 6PM
100 W North Ave, Lombard
Self Storage
“Very expedited sign up. Craig was very friendly and we had a great time while getting situated with a unit. Highly recommend this place, frequently staffed and run well.”
“I usually don’t do this, but I went public Storage on the Wheaton location and Samantha was there give me a great Customer Service really helpful and a lot of knowledge. Thank you for your service”
“Great experience! I reserved a unit online and went into the store and David helped me and he was Great! personable friendly and very helpful... He provided me plenty of instruction which was very helpful. Unit was clean and easy to access... Rates seem to change weekly if not daily. The only hidden fee is a $3 energy fee which seems pretty lame since there is no place to use any energy... other than that I highly recommend!”
“I had a fantastic experience at Public Storage in Glendale Heights, thanks to the exceptional assistance provided by Meg. Her outstanding customer service truly made my move-in process on March 11, 2024, smooth and stress-free. Meg's extensive knowledge and willingness to help with all my inquiries about the facility and procedures were impressive. She even went the extra mile by being mindful of additional charges for items like locks and promptly credited me since I already had one. Meg's genuine care and dedication to putting customers first were evident throughout my interaction with her. I highly commend Meg for her exemplary service and urge the management to acknowledge her for exceeding expectations and making a positive impact on my storage experience. Thank you, Meg, for your exceptional service that truly stood out!”
“This was a great facility! So clean as well as appearing to be somewhat newly constructed. The manager was so helpful especially upon emptying out the unit. She credited us February's monthly fee in that we vacated by Feb 20. Also front desk person Roberto is INCREDIBLE! He's so kind, patient and knowledgeable!!!! Highly recommend!!”
“As a restoration company we rely on prompt/reliable service and Chicagoland Go-Minis always goes above and beyond expectations. Their our go to Storage Container company!”
“Diane the manager, was so helpful with me moving to store my sports car. She is very personable and people oriented and is a very good representation of Public Storage.”
“Cubesmart is an excellent storage facility for storing your possessions as well as vehicles. The agent at cubsmart was very professional and courteous and was very instrumental in helping me with all the necessary information required to storage your belongings.”
“Marry, the manager, is always a great help. She is very prompt and helpful.This is very cleand, well-run locations. I am very happy customer. Will keep renting in future.Thank you Mary for your great customer service and hard work.”
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“I am a resident so to speak at the cubesmart in westmont IL. Teresa was and is very helpful and friendly. Great service. I will enjoy cubesmart as long as I'm there.”