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June 2024 by Lawrence Jennings
Just had a small error in my account that I needed fixed and the teller Mohammad was an absolute gem, honestly one of my top 5 bank experiences. Thanks!
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April 2024 by Eduardo Gonzalez
I love this bank all the bankers and tellers are efficient and professional. They are helpful and make they sure you get the most out of your visit 10/10.
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April 2024 by L Turner
The cash I received from the teller was defaced and damaged. One of the six bills I received was completely ripped in half and barely taped back together. The rest of the bills were torn, wrinkled, falling apart and not taped at all. Once again, there was only one lane opened and the windows were covered. The wait was extremely long, by the time she got to me it was closing time, so I couldn't even complain. HATE THIS BANK!
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August 2023 by Drew Sayers
I've went to this bank a good number of times, and it is consistently a looooong wait in the drive through. Most recent time I showed up I was second in line, just needed to deposit a small amount of cash, and it was over a half hour before I was through the line. Multiple cars showed up behind me and left after they'd waited 15+ minutes and the line hadn't shortened a single car. Service is unbelievably slow every single time.
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July 2023 by Nesto
Why give out a phone number, if no answers. ?
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July 2023 by John Mucha
Terrible bank.
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July 2023 by Ted Gabryel
Tellers very helpful
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April 2023 by Cathleen O'Hare
I would give this bank a ZERO if I could. We have waited over an hour on more than one occasion to get simple things accomplished (order new ATM card, add name to an account--had to leave after waiting 45 minutes, still not accomplished). The staff could care less how long you wait, and are rude across the board. TODAY we have realized fraudulent charges attributed to the ATM card that I got at this branch. No one knew my PIN# except the staff person who activated my account. I am in the process of canceling card and disputing charges (Prime Video fraud under someone else in another time zone). Since I personally have never used this ATM card, I am absolutely sure that this is an internal leak and compromise of my personal information. So I can only sincerely hope this is not widespread.
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December 2022 by Richard L.
yumana here at u.s. bank has to be one of the worst tellers to this day. She is extremely rude and frankly I think has lost track of what it is to have a conversation with another human being. She's the kind of employee that doesn't really care who she interacts with and just wants to get through the day. As a teller your the face of the company & from a that stand point. You would think you would want to have a great interaction with customers. Look into their profile and offer ways to make their banking and day better. This old woman has lost track of time & honestly is probably the main reason why this location is doing so terribly. I hope this message gets to her to realize she is an unfortunate and sadly a disappointment.
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June 2022 by Ana Andjelic
The worst bank. Uneducated people with poor communication skills working there.They dont know the difference between personal and business accounts.Bad attitude and very rude employees.Avoid this bank!!!
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June 2022 by Martin Vlcek
Bank staff was very helpful but saving rates are too low.
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May 2022 by Kyle C.
I've come here few times but they need more people there to help customers get things done. It's frustrating for us. I thought the they knew better but i guess not. I hate being behind with deposits that must be done before end of every month but it's hard. I know they are trying their best.
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September 2021 by Niko La
This Bank is even worse than PNC. Can you imaginePlease don't waste your time, especially if you are with business account
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July 2021 by Amal Fino
The service is slow and almost unified.You will wait for 20 minutes or more.
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May 2021 by Colin Kurimay
Worst service at a US Bank. The people working here have a lot of attitude and seem to be always in a rush to get you out of the door and they never care about you as a guest. There needs to be better service and not so much attitude given off to the customers. I notice they don’t seem to talk to each other because they all say different things when you ask them a question. If you are the owner please do something about this clearly these people don’t like their jobs
