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September 2024 by Susan Chamberlain
If I could give zero stars I would! I made a purchase over the weekend and specifically asked if a certain item I purchased could be refunded if it didn't fit and they told me yes. I found out when I went to return the item that I couldn't get refunded I could only get a store credit. This is VERY misleading!!! I live in Washington State so I highly doubt I will EVER be back in this store! I understand this store is a small locally owned store but you need to POST YOUR "RETURN" POLICY!! Very disappointing!!
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November 2023 by Mandy P.
Came here to exchange a gift from a friend. I like that they have a lot of natural fiber clothes since at some other stores like target I can only find 2 items out of the entire store that are 100% natural fiber! Not sure what happened but my friend said they packed the wrong size of ruffle butt when they got the outfit. I went to exchange but they no longer had the size we needed. Still, the store associate was very helpful and helped us pick out another outfit that fit the same vibe.
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November 2023 by CD Jokich
Mar is always so pleasant and helpful with finding all the sizes needed to outfit my growing brood of grandkids. The clothing, toys, and book selections are always the BEST. I am always able to find baby gifts here for every occasion. This is the best children’s store I’ve found!
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June 2023 by Aesha E.
Really cute store in downtown Wheaton specializing in baby and kids items. The sales folks aren't overbearing but welcome you to the store and allow you to wander. It seems like at the time I was here they'd just opened an expanded portion of their store, where they have some toys and things for older children--toddlers and up. You'll find lots of clothes, blankets, and books, as well as a couple wagons, strollers, and car seats. The owner is a midwife as well so you might avail yourself of services, too. I bought a couple of onesies that are magnetized. I keep hearing "no snaps!!" (but like EVERY PIECE of baby clothing has snaps...), so these were intriguing. They have a magnets along the flap as the closure mechanism so I bought a couple in the 6-9 month and above size to try them out. I have high hopes!
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February 2023 by Jessica Hiltrop
Very cute store in terms of clothing and quality, as well as selection. I am leaving the low review, as I was in picking out clothing for my baby for family pictures we are doing, and I had bought multiple outfit options from here, said that I was going to see what looked best, and return anything that was the wrong size, as she is between sizes right now. I went back to return what did not work the following day, and was told I could only exchange or get store credit, not my money back. The woman at the counter the day I purchased never said any of that. So I suppose shame on me for not asking about the return policy, but most boutiques I have been to at least give you a week to return for your money back.Theres plenty I can find and use the store credit on, but I wish I would have been told this, when I said I would be bringing back what didn't work. Lesson learned.
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October 2022 by Katie
Literally the cutest store I've ever seen! Amazing quality. The store workers were so kind and helpful and helped me pick out matching outfits for my nephews. Can't wait to come back a shop again.
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April 2022 by Chris Chase
Staff are really disrespectful to Don, the owner of the King's Barbershop.
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March 2022 by Katie McManigal
My favorite store for baby and toddler clothes! They have a fantastic selection of boutique clothing & the pricing is much more favorable than some other local stores for great quality clothes. The staff is always extremely friendly and willing to help with any questions or needs. Definitely a local business we love to support!
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July 2021 by Karen R
What a great experience! I had driven by A Baby Naturally many times and I finally stopped in because I wanted to get a gift for my niece's newborn baby. What a selection! It was hard to decide. Mar went above and beyond to help me select just the right thing. She even gift wrapped my purchase! This is a wonderful independently owned store with lovely merchandise, and Mar was great!
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June 2021 by Cathy T.
I came to A Baby Naturally with my daughter looking for a baby shower gift for my daughter's dance teacher. I explained to a younger saleswomen that the dance teacher's style is bright and vibrant. Being a dance teacher, she loves tutus and she also loves fashion that reflects her Argentinian heritage. An older saleswomen budded in and asked "how old is she?" Kind of an odd question to ask about a women, but I did tell her. (This should have been my first clue that something was off). We browsed for a while and it seemed all of the clothes, while very sweet and of nice quality, were all muted, neutral colors. This was not what we were looking for, but we were trying to support a local business so we tried to find *something* to get. The older saleswomen (you know, the one who asked about the mother's age) eventually told the younger saleswoman who was initially helping to us go ring up someone on the register because she was training and need practice on the cash register. Then she told me (this is a direct quote) "I don't think we have anything for an Argentinian mother." I very much regret that I didn't try to educate her on why what she said was so very wrong. I was busy trying to pick up my jaw up off the floor. (15 minutes after leaving it occurred to me to ask her "exactly *what* type* of mother does she have things for?" A missed opportunity, I suppose.) We left a few minutes later with neither woman looking up to say goodbye. We were the only customers in the store at this point so that was awkward. As we exited, my young daughter told me that she was made very uncomfortable by the sales associate's racist comment. I should mention that there is a caricature drawing of who I would assume to be Freida Kahlo on the window and papel picado hanging on the awning, which I found to be ironic to say the least. On several levels. Side note: we went straight to M And Em's in Glen Ellyn after leaving and our experience there was completely different. Not only did they have a larger variety of clothes to choose from (and a bright pink tutu dress for baby - PERFECT!), but the sales associates were much more pleasant. And appropriate.
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April 2021 by Cynthia Reetz
I absolutely adore this store! They have the best clothing for babies, and I love the amber necklaces, I had one for my son and regularly visit to purchase them for the babies of my friends and families. Lisa has created an incredible shopping experience and her staff are caring and helpful. They are so knowledgeable about cloth diapering and baby wearing, I love the ability to rent wraps from there. My only challenge is not being able to get everything I would like to from there! Thank you for having such a great place and offering such high level service!
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February 2021 by Liz D.
I have been in this store multiple times in the past six months and every time the customer service is lacking. One time, we waited over 15 minutes to check out while the sales lady chatted (a lot) and wrapped presents for her friend. The next time, a different sales lady was unmasked and unfriendly. However, the last time I went in was the reason I am writing this review. One of the $38 sleepers I purchased had a faulty zipper. My daughter had worn it a few times but it had been purchased within the past few months. The woman in the store gave me a very bland "sorry about this" but did not offer anything else as far as a replacement or refund goes. Much cheaper items I have purchased from big box baby brands have held up far better than this. It's a shame as I really like to support local businesses and this is a cute one, but I can't recommend based on my experiences here.
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February 2021 by Dayna E.
I I am pleased to have gotten such unique accessories from this boutique. Beautiful collection of locally made natural amber teething necklaces, turban and the softest materials I've felt are sourced.
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November 2020 by Robin Ackerman
We love shopping for the cutest baby clothes, toys and accessories at A Baby Naturally. Lisa has kept such a great selection and thoughtfully considered her customers needs through the seasons. Thank you to Mar for your help today starting some early holiday shopping!
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November 2020 by Janette fucushima
I loved the baby clothes, good quality Vegan and the lady who served us was very nice.
