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July 2025 by Michael Borowiak
Karla C was very polite and helpful with my Lexus.
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July 2025 by Mary Hock
I had a wonderful experience at Firestone and Karla. The receptionist inside was very helpful. She called me twice to update me on the process of my service. Call and let me know when my car was ready!
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July 2025 by Julian Rodriguez
Karla and Emily are hands down the best. Always get the best customer service. Everytime
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July 2025 by Dennis Rizzo
Good details. Fast honest service
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July 2025 by Laarni Ramos
Theyre always accommodating with my schedule, the girls are so pleasant and my car and myself are always happy whenever i leave this place! Thanks firesone of wheaton!
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July 2025 by Trinity W
I came in today and talked to Karla up front was very helpful
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July 2025 by Katrina Foley
The staff was very nice and helpful. They were able to get me in the same day for a tire leak. They were able to locate 2 leaks on the same tire and fixed it promptly. Thankfully it was an inexpensive fix and offered suggested maintenance for my vehicle and available promotions.
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July 2025 by Echo
Shout out Angel, Emily, and Mike for always giving my car the best service. At Firestone, they show me tests they ran, and can walk me through the physical evidence so I can make the best decision on when to get a part serviced. It’s an honest business in my experience. They’ll be a lot more up front than say certain dealerships who will just stack services for the sake of mileage instead of need.
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August 2024 by lance malmassari
Very impressed with the service here. Ordered my tires through Tire-Rack and had them shipped here. Verified my appointment, showed up on the day of the appointment and checked in hassle free. They called me 10 minutes before my car was ready, I walked in, paid and left. Smoothest tire purchase I’ve made.
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July 2024 by Danielle Acuna
I was able to make an appointment the same day for a vehicle inspection. They called back quickly with a list of items that needed repair and the urgency level. Some things could wait a bit, but there were fixes that were needed at that time. My car is at about 105K miles. I left the car overnight and it was ready before noon the next day.
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June 2024 by Lynn Kirsch
This is a great place. Always helpful and kind. Quick response excellent follow through.
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June 2024 by Justin Coop
The team was great about getting my vehcile in and did a complete check and corrected the most important issues in a very timely manner.
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June 2024 by Bill Hackney
we got a flat in the jewel parking lot and made it over to Firestone. they gave us recommendations but understood we had coverage from Carmax and we took it to our ford service center. they put the spare on for us and didn't charge us for anything! complete professional service center!!! when my coverage is up or if I have an issue with our other car. I will be using this Firestone service center in wheaton!! thank you again for you help!!
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June 2024 by Rico Wright
The store manager and staff are great and make things right I'm coming back
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May 2024 by Bill Jurkowski
fair prices, excellent staff. very satisfied
