O'Reilly Auto Parts store #3896 on East Roosevelt Road in Wheaton offers a wide range of vehicle parts, tools, and accessories. The store provides many helpful services including free battery testing, wiper blade and bulb installation, Check Engine light testing, and a loaner tool program. They also perform brake rotor and drum resurfacing. Multiple reviews highlight the exceptional customer service at this location. Customers report that employees are extremely helpful, kind, and know their stuff, often going above and beyond to assist. Specific instances include helping to find and install the correct engine oil, providing expert support for battery trouble, and expertly diagnosing and helping with light bulb issues. One reviewer noted that after a competitor failed to help, an employee at this O'Reilly quickly found the correct battery and even offered a ride. The staff's friendly and eager attitude makes customers feel comfortable and well-supported. Many customers state they highly recommend this location for any vehicle parts or issues, calling the quality of service rare and excellent.
Excellent service highly recommend with batteries and auto parts I trust these guys Jason was very helpful with battery swapping out.
November 2024
I went here to get a quart of engine oil for my car, and I had never done it before. Tatiana, one of the employees, was very kind. She not only helped me find the right oil but also put it in for me.Thankyou so much.
October 2024
Osmar was very knowledgeable and kind with his help for me today, will definitely return for this level of service again