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November 2024 by Syed R Qadri
Excellent service highly recommend with batteries and auto parts I trust these guys Jason was very helpful with battery swapping out.
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November 2024 by arish jv
I went here to get a quart of engine oil for my car, and I had never done it before. Tatiana, one of the employees, was very kind. She not only helped me find the right oil but also put it in for me.Thankyou so much.
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October 2024 by Jordan Shaffer
Osmar was very knowledgeable and kind with his help for me today, will definitely return for this level of service again
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October 2024 by Joseph Coyle
One of the better ones 😄
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July 2024 by Nikola Ranguelov
Christian was extremely helpful and went above & beyond when I had battery trouble - can’t ever thank him enough for the support and it makes me know to come back to this location and send friends here anytime that they have automotive projects.
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July 2024 by michael mcginnis
Thinmi offered great customer service today. Such a rarity these days at many other establishments. I can highly recommend this location.
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July 2024 by DulceBenz
Yesterday, my turn signals were frantically flickering. I wanted it fixed as soon as possible. Karla answered the phone when I called this O'Reilly. They stated it depends on the vehicle when I asked if they could assist me with the installation. Timini and Karla were able to assist me when I arrived at the business. Timini reported that there was a problem with the passenger light bulb and advised us to check the driver side light bulb as well. The time to change the driver light bulb was almost here. I'm really appreciative of their assistance. My day was brightened, and I felt comfortable behind the wheel once more. Coming here for your vehicle parts or issues is highly recommended. :)
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June 2024 by Nick Conrad
Really great service. I highly recommend O’Reilly’s on Roosevelt.
My motorcycle died on me today and I had to walk to the parts store so I made the mistake of trying the competitor across the street- long story short, big mistake and they couldn’t even help me cross reference a battery (turns out they had the right battery in stock too, they just didn’t know it).
As soon as I realized O’Reilly was across the street I stopped in. George (he mentioned he normally works at a different location) was amazing. He was friendly, eager to help, he knew is stuff and he found my battery in 2 minutes, even offered me a ride if I needed help. Battery was the perfect match and when I returned the core I could tell they were so happy to have gotten me going.
It’s rare to experience this type of quality customer service anywhere in 2024 and I hope somebody hooks George up with a raise or promotion or something. He’s a real one!
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April 2024 by Rob
If you call ahead, make sure they do a stock check on the shelf before you make the trip. I asked three times and they claimed that they had the items in stock, only to find they didn't have any at all!
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April 2024 by Tom Tom
Younger guy Timmy helped me out. Looks like he knows what hes doing every time I go. Nice place. Good job
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March 2024 by Adam A
I haven’t bought anything but Tim was very helpful and tried to his best to help me, so thank you!
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November 2023 by Abdul baset Barakat
The young people present help and provide the best
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June 2023 by Cicely Jackson
I enter the O'Reilly store in Wheaton to get a refund on a gauge Artic refrigerant. I had explain to the cashier Thinmi why I was returning the item, cause my husband wasn't sure on how to use the gauge for my 2013 Chevy black Malibu. Thinmi and Donald asked if I would like for the both of them to take a look at my vehicle,. I replied sure , Thinmi was able to get my A/C working again. I was so happy and pleased Thinmi fix my A/C witin 10mins. Donald and Thinmi offer to check my oil level . My oil level was fine. The two gentleman was so patient and pleasant in helping a customer . They both deserve employee of the month for great customer service. They both went above and beyond. You now have a value customer that will continue to shop for all auto parts for my 2013 Chevy MalibuThank You! Thinmi and Donald for aweosme service.
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June 2023 by joe cilella
They had what I was looking for so that is the main part. Nothing that blew me away though, store was in ok shape
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May 2023 by A “Darkxheart” A
I haven’t bought anything but Tim was very helpful and tried to his best to help me, so thank you!
