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February 2024 by Cindy C.
If you are new to freshwater tropical fish, you need to visit this store. Laura is amazing! She spent lots of time with me on the phone, problem solving a tank issue and its replacement (not the store's fault, my fault) and then, when I went to the store not too long before closing, she patiently answered about half a dozen questions I had about transferring my fish and setting up the new tank. She also walked me through a new accessory piece I was unsure about installing. Kudos to Laura --- I had been to two other stores before I came to PetSmart in Wheaton, and none of them seemed interested in helping me out. I ended up buying more than I had planned! And when I purchased a very heavy tank stand that I couldn't lift, Laura and staff member Riley both took care of taking it out to the parking lot and loading it in my car. I'll be back for all my freshwater aquarium needs (and I'm sure I'll need more items)! Thanks, Laura (and Riley, too!)
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January 2024 by Joy Rosario
The best place in town to feed reptiles. Mine will only eat active foods, and they have the healthiest options!
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January 2024 by Yvette Coronado
Love this location! Staff is very friendly and they are always well stocked on everything. Store always looks clean and organized.
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January 2024 by M M
Fast and efficient service during our ShotVet vaccination appointment.
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January 2024 by Pamela Chant
Did a pick up here nice and easy
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November 2023 by JD Gallegos
We used their grooming services for my dogs shedding and afterwards he looks great. No extra fur on the couches and everywhere else. The groomers are professional and friendly so your pet will be in good care. They also have a big selection of dog, cat, fish and other various pet supplies. They also have specials and rewards and on this visit I was able to use $7 in rewards towards the grooming cost. If you are looking for pet supplies and services, this is great option.
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October 2023 by Lesley Washington
Worst groom she has ever had. My dog left bruised and with uneven hair. Some areas were down to the skin. Her paws were not done and nails not done. Hair on her head was uneven and had random long pieces left. Tried to charge me $40 extra for extra time needed when I was quoted 3-4 hours. I picked her up at 2 hours after seeing how she was being treated. She left shaking and terrified.
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October 2023 by Joe McGrath
A good place to pick up some of the basics. It always is clean and easy to check out.
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September 2023 by Hemanshu Bahl
Had a great shopping experience today at PetSmart. Everyone is always so friendly whenever I come in and they greet you especially today when I walked in this guy Ravi was super friendly and courteous and was trying to help another customer and asked if wouldn’t mind waiting. He was just so polite. I highly recommend this store as I e been coming for years but didn’t think to write a review until today when I was like wow man this guy was super friendly folded up my receipt and handed to me and asked if I wanted a bag for this one item which I was like I’m good. Thank you. People really can help me hurt a business and Ravi and the others I’ve met definitely elevate PetSmart Wheaton location!
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September 2023 by Taylor Scott
Christina P. is THE BEST!! So sweet and amazing with my girl Maggie. Highly recommend!
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August 2023 by Lisa M.
I love this store. In the grooming department Sam Is the best! My pit bull adores her and she is so gentle with her. She usd to groom my little cavalier who had diabetes with a compromised immune system so she would have me bring him before the store opened so that he was never in contact with any other dogs. Also he didn't like his paws touched but he never gave her problems. She made him feel comfortable even after he went blind. She grinds my pit bulls nails So it's more comfortable for her and she always polishes them without the center charging me. So my big tough pit bull walks around with pink nails and looks adorable and definitely not so tough lol. Also bought a lovely baby hamster for my 6 ur old granddaughter that is so gentle. She loves him and named him pretzel. Thanks so much Sam I hope u never leave this store!
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July 2023 by Kenneth Lehmann
Personnel always go the extra mile to assist customers. Pleasant atmosphere sand helpful employees.
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July 2023 by Charles Stradley
Lots of choices for most things. Needs a little more ac though it was very warm and a little pet scented.
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July 2023 by KATHLEEN FEE
This location has an AMAZING Team of GROOMERS! Staff in retail store is terrific too!
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June 2023 by loredana sima
Very nice, well stocked store and the staff is very professional and friendly. We bought our first Guinea pig here along with all the things needed and Peter told us everything there is to know about Guinea pigs. He was super helpful and very knowledgeable in answering all our questions. So glad he was the one helping us. Very kind and professional young man. I Highly recommend this store.
