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December 2023 by HAllenPhoto
Great service. Clean cars. Vivian was awesome. Thanks
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November 2023 by Evgeny Krutov
Friendly staff, decent option for cars. Great customer service!
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November 2023 by Karen Berry
Very kind employees. Fast service, nice cars.
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July 2023 by Scott Pawlow
The service was exceptional. When they got the notificaton from State Farm they called me to begin the process. From picking up the car to returning the car I knew I picked the right locaton. John walked me through the set upp and I was glad he was there when I returned the car. I will go back to the Wheeling office the next time I need to rent a car. We be recommending them to others.
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July 2023 by gagandeep singh
Lovely staff, always ready to assist customers with rentals
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April 2023 by Chris Pfoutz
It's the little things...reserved a car for work...so cost isn't my concern. Picked up car and it's dirty, half full of gas and damaged. Not a big deal, but never have those issues with hertz or avis and they often upgrade my car..But what really ticked me off is the guy told me to return it half full of gas. I apparently picked it up with 7.7 gallons and returned it with 6.8 it's a 10 gallon tank). And they charged me. If you are gonna charge me for gas, then make sure it's full so I know where to fill it up.I don't even have to pay for the gas but I get ticked when I feel taken advantage of. Never again enterprise. Avis and Hertz don't do this. I'll go there instead.
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April 2023 by Amber Yedinak
0 stars if possible. If you get the car rented through a corporate account (they take care of all the rent price and tolls associated with the vehicle), DO NOT GIVE THEM YOUR PERSONAL CARD FOR THE DEPOSIT!!!!!!! They have been taking payment from both the corporate account (bill notifications that I received from enterprise after returning the car and forwarding along the information to corporate for payment) and my personal account for the same bills!!!! I have also stated more than once to them that these needed to be sent to corporate (when I first took the car, returned it, and called the line on the bill - spoke with Daniel). I have also been double charged on 2 of the bills and they said they had no record of the reference number (that was with Daniel as well)
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March 2023 by Adrian C.
I do not recommend coming into this enterprise Sebastian Torres gave me my Rea tal and we did a walk around the car before I left and I POINTED out a some damaged not him and I even made sure to tell him so later they do t try to blame and he said ok I got it then week later I return my the rental cuz my car was ready to b picked up I dropped if the next day I get phone call from Sebastian that I had damaged on the rental so I tell him send me picture so he does then I tell him oh yeah it's the damage I pointed out that day he's like I don't recall I was like well when we did the walk around I pointed it out not him imagen how many they have floten screwed over like this he claimed it was my fault til I told him check the cameras witch he did he calls me back saying sorry you were right and I was wrong if I didn't do what I did I would been screwed over from Sebastian please guys keep your eyes open wouldn't wish this on any one
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March 2023 by Anthony O.
I do not recommend coming into this enterprise Sebastian Torres gave me my Rea tal and we did a walk around the car before I left and I POINTED out a some damaged not him and I even made sure to tell him so later they do t try to blame and he said ok I got it then week later I return my the rental cuz my car was ready to b picked up I dropped if the next day I get phone call from Sebastian that I had damaged on the rental so I tell him send me picture so he does then I tell him oh yeah it's the damage I pointed out that day he's like I don't recall I was like well when we did the walk around I pointed it out not him imagen how many they have floten screwed over like this he claimed it was my fault til I told him check the cameras witch he did he calls me back saying sorry you were right and I was wrong if I didn't do what I did I would been screwed over from Sebastian please guys keep your eyes open wouldn't wish this on any one
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February 2023 by Mitch C.
Sébastien the front desk clerk was outstanding! Everything was so smooth. I was not happy a person hit my car and I had to rent one but Sébastien made the whole process very seedless. Could not have been happier. Thanks again with the whole process!!
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January 2023 by Mark Delaney
A lobby full of people and the two gentlemen kept everyone informed of the wait and appreciated everyone's patience. Well done!
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November 2022 by Gary O Cims
Phenomenal staff. Very friendly, very fast and efficient. Due to their stock of cars at that time, I got to free upgrade. The car was great and very clean as well. I've been using Enterprise for decades, and every time I try a competitor, I get an inferior experience.
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September 2022 by Daniel Olex
I wish you can give someone negative stars! How do you call yourself a rental company if you guys don’t even have a car ready for someone who made a reservation?!?!
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August 2022 by Robert Kotler
Excellent service at two Enterprise locations: Wheeling, IL and LaGuardia Airport, NYC. Efficient. Pleasant staff. Seamless. Both deserve high praise and this is just that.
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July 2022 by Amit Patil
I got a small SUV but expected to get a similar car as what I have currently (Mazda CX5), I had multiple follow-ups but never get good response, I got this rental car from insurance, so expected this kind of service, but they asked me to pay more from my pocket to get SUV car
