Mark Drug Medical Supply is a trusted provider of medical equipment and supplies, particularly known for their exceptional service in assisting new mothers with their breastfeeding needs. Customers consistently praise the knowledgeable and responsive staff, who go above and beyond to ensure a smooth and stress-free experience. The reviews highlight the store's efficiency in handling insurance claims and quickly fulfilling orders, often within a single day. Customers appreciate the staff's willingness to research their benefits, inform them of their eligibility, and immediately ship the required items, such as breast pumps and collection cups. Many customers single out Teresa, a member of the staff, for her exceptional customer service. She is described as informative, quick to respond, and patient, making a complicated task much easier for new parents. Customers also appreciate the additional resources and guidance she provides, further simplifying the process. Overall, Mark Drug Medical Supply is praised for its exceptional customer service, knowledgeable staff, and commitment to meeting the needs of its clients, particularly new mothers. Customers consistently recommend the store to their friends and express their gratitude for the outstanding experience they have received.
Very responsive staff and quick to fulfill my order
April 2025
So easy to coordinate with the team. They looked up my benefits, informed me of what I was eligible for and immediately shipped my breast pump and collection cups.
I am so grateful that it was so easy!
April 2025
Amazing experience! Teresa was so efficient, thoughtful, supportive and responsive! Mark Drug is way better than the original company that my insurance referred me to for breast pumps. If you have BCBS PPO and are in need of breast pumps, Mark Drug is the place to go. They will make it so easy and stress free for you!