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January 2024 by Kathy Klimczuk
This UPS location has the most amazing customer service!!! Anthony went out of his way to help me square away a complicated Amazon return. Because of Anthony’s assistance I was able to return my very large item same day! Thank you UPS for hiring exceptional people! Thank you Anthony!!!
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January 2024 by Carl Spriggs
Friendly staff, and they kept the line moving quickly without impacting customer service.
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December 2023 by Rebecca Brown
I don’t go to The UPS Store often, but I had the best customer service from a nice young man named Anthony. He was very helpful and my experience was very pleasant. Genuinely wanted to help. I just wanted to let you know.
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December 2023 by kingdom threads
Anthony G was a big help to get me in and out and very helpful.Great customer service, will definitely continue using them for all my business needs.
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November 2023 by Michelle O.
Came here to return something, and Anthony and Christian were great. They were super kind and they helped me with all my of my needs. I will definitely be back here. Great customer service
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November 2023 by Richard Cranium
This location has friendly and helpful customer service representatives. Speedy service. Very convenient location and cleaner than other UPS Stores ive been to.
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November 2023 by Shawn Pr
Anthony and Christian both are very polite and professional staff members. I would highly recommend this UPS store for any services. I had very bad experience at earlier another UPS store . But this UPS at s Milwaukee/dundee is most efficient and customer friendly. Thanks for your services.
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November 2023 by Danny Pe
Me and my wife sending from this location tens of shipments everyday staff is very nice, friendly and helpful !!
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August 2023 by Kirill Goldin
Store closed during working hours posted on the door.Save your efforts and go somewhere that's more punctual
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August 2023 by Lisa Vega
I love this place; always friendly and helpful - I will not go any other place! Thank You!
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July 2023 by Alex
If I could I would give this place 0 stars. Every time I come in they have someone at the front that dosent know what they are doing. Manager just sits back and waits for employees to call him for help. I’m guessing he dosent teach them everything. Manager is also pretty rude for not having to do much of anything.I know he also does notary’s cause I was in there when he was doing one. Next time I went I heard them say we don’t do notary’s here. They also always have new staff so I guess that says a lot about the place huh. Don’t recommend this place at all
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June 2023 by Ankur Jagetiya
Why show so much of attitude? Aren’t you in service industry? My amazon returns have a QR code and instructions that UPS will pack it and ship it. When I was in the store I politely requested that “Can you please tape it? And in response I got a reply full of attitude “Next time make sure you tape it”. Dude, that tape is not coming out of your pocket. Why are you showing this much of attitude. When I asked about the manager’s number, I was never shared because I guess the agent at the counter realized that he was wrong. I would definitely like to speak with someone responsible to take some nice coaching lesson of the agent and explain him not to show attitude because if there will be no customer, there will be no job. So, don’t show your attitude to your customers.Also, some learning the the agent that amazon packages are supposed to be packed by UPS when a QR code is shown by the customer. I was told that the the store is giving me tape of $1 for packaging my stuff. Hello, understand that the cost is already inbuilt in the shipping label, nothing is coming out of your pocket.Now I know why this store has so low rating. If you behave like this, no one will appreciate it for sure.
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June 2023 by S S.
The employees at this store are extremely rude and hostile for no reason. From the minute you walk into this location there is no greeting, no thank you, no attention to detail, just a bunch of bad attitudes. Not sure who hires these people or where they found them, but they shouldn't be working a front end customer service job if they hate people so much. I literally go out of my way to another UPS store to avoid this location at all costs.
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May 2023 by BabyDoll
Unpleasant experience while returning amazon package there..I felt uncomfortable and got asked personal questions by a white worker there even though I just went to do a simple return.. I see on the reviews I’m not the only one whose had that problem..
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May 2023 by Michelle Krysiak
The store was not open at 9am today when that is the scheduled open time. I pray nothing happened to the staff or family
