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March 2024 by Munaaf Hussain
Worst location and worst customer service rude asian lady working doest know what she’s doing and if you ask her something she will blame you very rude. I mailed my important mail from here and she was the one who was helping me its been 8 days haven’t received the mail yet i went in today to ask what’s going on and she told me we cant do anything was very rude kept saying it’s your fault.
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February 2024 by Nikita Savkin
The postman picks up our packages from our location, and then some of them keep disappearing. This only happens in Wheeling. We are forced to deliver the parcels ourselves to another post office, which is located further from our warehouse.
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February 2024 by Aliaksandr Vasilevich
Complicated to do anything
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February 2024 by Alex Kaganer
Unfortunately 0 stars is not an option. Clerk didn’t know how to handle my shipment. Postmaster said that she doesn’t know how to handle it neither. Had to go to the different office. I think that part “master” should be really excluded from this person’s title.
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February 2024 by Bill T.
Worst office in aria!!!!!!!!!!!!!! Wrong address delivery, leaving package under rain, late delivery, missing packages!!!!!!!! Avoid this office if you can!!!!!!!!"0" RATING !!!!!!!
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January 2024 by Gina Anderson
I brought a package to this USPS to return my package back to company. Every time I come to this post office..I'm usually helped by an Asian lady that's very rude. No different today.. You can't understand her because her English is garbled..she doesn't speak or come off polite but very rude.. She scans a QR code ..prints a lable.. I walk out only to drive home to get a text message from USPS telling me that since the package does not have a house number .. the transportation is interrupted.. I had to drive back minutes after arriving home in the first place. I go back up to her and started to tell her about this text I got minutes after walking out of store first time.. She automatically gets in this defense mode... rude again and garbled English again.. She read my text that I received.. started talking.. all that I understood was "for tracking".. everything around that I couldn't understand her.. I reiterated to her before I walked out .. "so everything is ok.. ignore this" . Yes she said... So.. let's see if my package that's supposed to be returned back to the company makes it there. Thank goodness I have the receipt proving I dropped it off at USPS.
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January 2024 by Marg Pronos
They do not care about their employees or customers at all. So incompetent in all respects. The worst PO branch in this area!!
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December 2023 by Camou Flage
Worst post office ive ever had. 1 out of 4 pieces of mail irregardless of size or type never arrive at my place of business no matter how clear the delivery instructions, or Post box markings. It will say delivered but its never there or at any of the other businesses in my complex.when i go to the post office about a third of the time its just sitting in back somewhere . The rest of the time there is nothing and no one knows where it is . Its clearly and employee either stealing or horribly missdelivering . Yet i still have the same delivery person. Like comeon . Hell the whole front end and manager know my address as soon as i walk in . This is is wonderful tax dollars misspent.
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December 2023 by gustavo gonzalez
They always steal packages. They claimed the driver was unable to acces my mailbox when its in a public sidewalk so my package wasnt delivered, the next day they claimed they delivered it but there was nothing in my mailbox. When i called the phone operator said his driver delivered it and took his word over mine. I constantly have packages stolen by usps especially if its being shipped directly from a company. Its gotten to the point i have to pay for insurance because i know the usps delivery driver will steal it if he recognizes the brand.
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December 2023 by John Linden
I've had a couple issues with mail getting delivered but anytime I called and spoke with a postmaster everything was handled in a timely manner with much respect and solid customer service. Most recently Tony took care of a situation over a few packages that weren't delivered but he took care of it with A+++ service. Thank you tony!
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December 2023 by Perry L
I have been lived in this area for that long but I've had no problem at the post office. Anna and the rest of the crew have been very nice and helpful.
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August 2023 by Emmay Friedenson
Everyone here is so unhelpful. Its not even that they cant answer simple questions- their very first response is to tell you that YOU must have made a mistake. Look at other reviews- they have a long history of losing and misplacing mail.
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August 2023 by Renata Abariene
The worst post office!!! They are steeling packages. They did not deliver to my address already 2 packages in couple months. I did not receive a lot of mail.
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May 2023 by Alex Slyuseranskiy
Lost eight packages for business and didn’t even dignify me with an explanation. Don’t drop your mail in this location. The outside boxes are not serviced or they throw away items. I lost over $400 in packages and they don’t care that it was lost at their outside mailbox.
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May 2023 by Envy
Horrible people with horrible attitude. This is by far the worst post office i’ve ever been to, the employees are very unhelpful and unprofessional.
