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June 2022 by Richard Koerner
Terrible pharmacy staff. They are rude short staffed and either ignorant or purposely deceptive. A crabby female tech with pink highlights in her hair told me my script could not be filled until the second. She was rude and condescending. I called today and some other tech said it couldnt be filled until the 8th. He said he had no idea why anyone would have told me the second. I remember the second because she was so rude and intent on embarrassing me in front of other customers. Avoid this place like the plague. I have never been so rudely spoken to in a store. Shame on them
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May 2022 by Jennifer R
I came to see if anyone shared the same poor experience as I had and it's relieving yet sad to see that someone had. I could not agree more with a review from 3mo prior where someone wrote "the old lady cashier... she's nicer to people that have the same skin color as her." I stopped by the location to get some pain medicine really quickly and for such a short trip, it's almost impressive how miserable she made it go. I was there 4/29/22 at about 1:30pm and I'm almost certain the other reviewer and I are speaking about the same lady. The lady at the register was incredibly unpleasant (older, pale-skinned, dark medium length hair, bright blush). After having a laughing conversation with the woman before me ("same skin color as her", she saw me (an Asian girl) next, and immediately her face went sour. I entered the store with my mask on because I work in healthcare and I don't want to risk getting others sick, even if I am confident I do not have covid. She kept looking at me as if we were enemies in our past lives or I did something to offend her in the 2 seconds of meeting her. To try to relieve some of the tension I said "hi" but she completely ignored me and kept looking at me. I wanted to get out of there as fast as I could and no staff at any establishment should make a customer feel the way I felt. My insurance card provides a discount for the item I was purchasing so I showed her the barcode on the card and politely asked if she could please scan it for me, to which she groaned and hesitated to move a single muscle in her body to get the scanner in her hand to scan the code. I was already so uncomfortable but I had $15 in Walgreens cash I had to redeem and I did not want to let her result in me spending unnecessary money so I scanned my Walgreens card and she kept asking me to pay. When I tried to explain that I want to redeem my credit, she rudely asked "WHAT?" and asked me to just hurry and pay. I repeated that I had credit to use to which she looked me in the eyes, rolled her eyes up, groaned, then called the manager (Hector?) like she owns the place. The manager was kind and processed the credit, which was a button or two on the screen she could have pressed. He then explained that the credit does not cover the tax so I'd have to pay the tax. That makes sense, sure no problem. I was waiting for the card reader to finish processing before paying via Apple pay. I literally cannot do anything until the reader lets me. But no, the lady at checkout kept rushing and reminding me to pay the tax. I have no intention to skimp out the store from 67 cents, just give a customer 5 seconds for the machine to do its job so I can do mine. For such a short, what could have been simple, transaction, this experience really negatively impacted my day.
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April 2022 by Drew Harwick
The staff is extra polite, extra courteous. Always a smile, always concerned that the customer has a good experience.The staff will answer any question in a polite way. After being in the store on a given day, your day will be enhanced in a good way based on your experience as a customer in this walgreens
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February 2022 by J
This is far and away the best experience at a Walgreens pharmacy I’ve ever had. They had a lot of staff. They were all friendly, welcoming, enthusiastic and informative- above and beyond. They seemed like they genuinely cared about their jobs and the customers. Anyone who gives a negative review I really don’t get it- maybe you have the wrong location. They even apologized to people waiting and thanked them. Amazing.
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February 2022 by yurixsi villalba
Has anybody had issues with the old lady cashier thats always there? She is always there Sunday evenings. I like shopping at this Walgreens but she's HORRIBLE. I never write reviews about anyone but she's the worst. I've noticed she's nicer to people that have the same skin color as her. It looks like she hates her job and hates interacting with people. She should be stocking products not on the register!
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March 2021 by Greg Stoyas
My family and friends have been used your Wheeling Walgreens For about 4 years your pharmacy and staffand your cashier Raymond is friendlyand always helpful. The Stoyas family
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October 2020 by Daisy Olalde
I work in Wheeling and this is the nearest Walgreens by my job. I always come here to get my daily needs. No complaint yet.
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August 2020 by Joe Shapiro
Horrible experience twice today. Once they lost wife's photo order, and after she left we got an email that it was ready...then tonight went to buy item that had sign (and a dozen bottles behind it) buy one get one free, zinc, $6.99 a bottle. Rang up wrong, guy at register goes confirms, asks someone for over ride, and she got snippy saying wrong item. I said okay, but you may want to clear the shelf, you guys stocked it and a dozen plus in that shelf. She got snippy saying ten thousand items we make one mistake, get over it as she's walking away.... told me leave. I didn't raise voice, didn't get mad. You don't treat a customer like that in front of several other people... I asked the guy at register her name he said he couldn't give me her name, or tell me if supervisor or manager. Asked for store managers name or when he will be in and told me he doesn't think he can give that info either. I can come in tomorrow and someone of authority will be there but can t give any info... Bogus.
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August 2020 by Leila Morales
My fav , I’m always shopping here , employees are so nice specially the young cashier guy always very nice !
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August 2020 by Maria Picazo
I always fine what I'm looking for at Walgreens they are always friendly people and help you find what I'm looking for . ?
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August 2020 by Pavlo Cherkashyn
Fluticasone spray - $76. Seventy friggin Six Dollars!! Are you guys serious?! Crazy and not reasonable. I had to skip buying my prescription. Very frustrated that I can not afford what my doctor prescribed.
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August 2020 by Mona Moshi
The store is good but ther pharmacy is run by the most miserable people, they never smile, they don't really help you, they have gotten my meds wrong, will be changing.
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October 2019 by Suzanne Beam
Yes! Great Pharmacy! Always Enjoy shopping at this Store.
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July 2017 by michael martinez
What is the point of the automated promt for the pharmacy if they jusyask you the same questions. Also ive tried to call,several times and never get through. now im forced to wait an hour or more to get my presciprion filled cause they are always to busy to help people right in front of them.
