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January 2024 by Shlomo Horovitz
Time to move on from the worst pharmacy I ever experienced. Employees that have no clue and a Managers that are no help either.They are playing with people lives.My wife already moved to CVSI’m moving tomorrow morning.
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December 2023 by Nellie Неониллушка
This store nice and clean. Friendly Staff works there. I do enjoyed that it can be delivered when you shop online. You can buy alcohol and spirits there until 11pm. But, compared to the other convenient stores it is more expensive than to buy the same brand or product items at the different stores for your convenience.
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November 2023 by Dejan P
Until what time you work over there?I came 2 times, around 5 and 6 pm.Nobody wasn't there even your work time is until 7 !
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October 2023 by Tristan Mckinnon
The pharamacy is incapable. They cant answer the phone and cant get a perscription ready in a timely fashion. I have had mutliple times of being on the phonr close to an hour before calling the store and having a manager intervene inorder to speak with someone. Will for sure be switching to the deerfield location so i can actually pick up my scripts.
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October 2023 by Phalecig Gray
It's vital to disinfect waiting area due to covid and the flu. Please DO NOT sit in those seats they are contaminated
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September 2023 by Sandra Nemmer
WORST WALGREENS ON EARTH!!! They don't answer their phones and are extremely rude. I was on hold for the pharmacy for almost 2 hours!!
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September 2023 by Martin G.
I certainly understand why this Walgreens is so poorly rated, and deservedly so. I tried to get a Passport Photo there, what a nightmare perpetuated by the alleged manager, Mr. Morales. Zero stars should be an option. For $16.99 I was to receive the passport photo and as per the web site I will receive "U.S. Passport/ID/Visa photos ready in minutes and includes a FREE optional digital copy sent to your email." The website clearly states that FREE digital copy would be sent to my email. The poorly trained staff knew nothing of this. The rude manager would not even look at the website. He does not seem to understand at all how to deal with a customer. I simply chose to to leave , the manager's attitude surely needs attention, or the poor ratings will continue.
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July 2023 by Claire Debestmoonz
I have been to this location several times and never had an issue. Too many Karens out there with their sense of entitlement and unrealistic expectations. The pharmacist was wonderful and very informative, explained my new prescription so I was comfortable taking it. The prescription took as long as the tech said, no complaints.
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July 2023 by Mitzi Rayburn
Pharmacy Manager Alex went above and beyond assisting me with finding a Walgreens that would have a prescription I need. I went to two other Walgreens and they did not have the prescription and did not have the time to help me locate a Walgreens Pharmacy that would have what I need and fill the prescription tonight!! THANK YOU, ALEX!!!!
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June 2023 by Jung Hwang
I tested positive for strep throat today. The doctor sent the prescription to CVS and when it was ready for me to pick it up at 10:31 am, I was notified that my insurance doesn’t work at CVS. I was told to call Walgreens to call CVS and have the prescription transferred. Right now it’s 6:43 pm and I’m in my bed due to pain and the pharmacist still hasn’t sent the fax to Walgreens. Walgreens tells me that CVS isn’t picking up their calls even after 4 attempts.I wanted my antibiotic so that I can be non-contagious to my kids and my husband but I’ve been calling both CVS and Walgreens since 10:30 am this morning. I had to send my husband at 5:46 pm and he watched him finally fax it.I understand how busy pharmacy is but these people didn’t have compassion for my needs or empathy. The pharmacy tech, Victoria, was very rude and didn’t show any concern for the urgency for my medicine.
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May 2023 by Janine Laudani-Figaro
I purchased a vanilla gift card at the Walgreens on 10 N. Milwaukee. It was in the amount of 413.00. When I got home the 3 set of numbers were intentionally scratched off and have been going back and forth with Vanilla to resolve the issue.I spoke to the store Manager, Erwin and went in today to show him. He was ignorant and said "we already discussed this". That was over the phone but today I went in to show him and he was VERY RUDE !! I went to the Wheeling Police Dept and they said it was a civil matter. I have been out 413. Since March 26th and Vanilla said I have to wait 7-10 days, I have a case number with Vanilla and here it is March 3rd and I have not had any kind of resolution. MY ADVICE TO EVERYONE WHO BUYS GIFT CARDS AT WALGREENS IS TO OPEN UP THE ENVELOPE AFTER PURCHASING THEM AND MAKE SURE THE NUMBERS ARE NOT INTENTIONALLY SCRATCHED OFF.I will NEVER GO BACK TO THAT WALGREENS BECAUSE OF THE MANAGERS IGNORANCE & UNCARING, & RUDENESS. I SUGGEST ANYONE ELSE TO DO THE SAME.FIND ANOTHER STORE !
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April 2023 by Adam Kogut
Store is ok , but in pharmacy I had so bad experience there !!!! I was waiting for my prescription almost 5 hours !!!! I don’t recommend this place !
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February 2023 by Jessica C
I was on hold for 30 min with the pharmacy. The app said “Action Needed - Call pharmacy” which I did and this is how they are? Ridiculous. I had to hang up, call again and ask for store manager this time. She answered after 1 ring and after telling her how frustrating this was, she transferred me to them, which THEN they finally answered. It’s pretty ridiculous that I have to call the store manager to get connected to the pharmacy. Avoid this location if you can….
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February 2023 by Gina Anderson
This is a very terrible Walgreens to deal with.. They can't get the meds filled on time. Forget about calling them ..they barely pickup the phone.. not because there's a alot of customers in the store but because they simply do not pick up the phone... I've walked in the store after waiting along time on phone only to discover that they werent busy.
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February 2023 by Gina O.
DO NOT USE THIS WALGREENS PHARMACY. This is really awful to try and deal with. They do not answer the phones even when they are not busy. You will sit for along time on the phone.. When you do get thru.. The person on the other end does not have good listening skills.. You'll explain very clearly why your calling.. then they'll ask questions that you already gave them their answers the first time you told them why your calling.. They do not pay attention to when you speak. Another thing they take a very very very long time to fill out your meds. Never expect to get your meds in a few days.. Do yourself a favor a go to another Pharmacy company.. not any Walgreens.. They are all the same.