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August 2022 by Brian M.
I was very surprised when I came in with my daughter for her to get plates title and pay her taxes for a new used car she just bought. The Wheeling currency exchange told me it was gonna cost me about $860. Ask them for the breakdown and they actually were adding on illegal charges of $69 for what they call counter plates so you can walk out with your plates even though they're supposed to give you those as part of the deal for free there are no more temporary plates you get your place immediately in Illinois. I went to a different currency exchange and was only charged $565. $300 difference that's just crazy. The currency exchange we finally went to at Dundee And Milwaukee they charged us $100 in fees which means that the Wheeling currency exchange was trying to charge us $400 in fees. I will be reporting them to the Secretary of State because this place is just ripping people off left and right.
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June 2022 by Michelle G.
Customer BEWARE! I walked in today and asked for $15 dollars in quarters. Mike (manager) was going to charge me $.50 cents for the roll and an additional $1.50 for a "service charge"? That's an additional $2 dollars. I asked when did this happen b/c I have walked in the past w/o and additional charge and he just looked at me w/o providing a reasonable answer. I ended up just buying a roll of quarters. NEVER AGAIN will I spend my money at this currency exchange. They are thieves.
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February 2022 by Devon M.
Last Friday (2-18-22), I went to this Wheeling Currency Exhange to send a Western Union (WU) to Colorado. I was asked if I want money in minutes, it would be an additional $70.00. You heard that right $70.00. I was like how is that possible?? She explained to me well sending money within the state is higher. I thought she was saying sending money out of the country. I explained that the money is being sent with the US. Either way, I was like that was high, but I said let's will go ahead with the additional $70.00. I paid the fee and gave her the all the money I wanted to send. (She really did not have to type out much since I was already in the WU system.) I was on the phone speaking with the person whom I was WU the money. I mention she was young look about mid-twenties. The young lady behind the counter interjected and wad like "WHAT DID YOU SAY?" I explained I am on the phone. She said "YEAH, I KNOW AND WHAT DID YOU SAY?" I was like I am on the phone. She said, "Well you need to go." She cancelled my WU and was like I need to leave. MIND YOU SHE HAD ALL THE MONEY BEHIND THE GLASS. I said I will leave once I get my all my money back. She proceeds to throw the money through the slot. I have my money now silly, She was like LEAVE waving her hands. Do not go here for services especially WU. They are overcharge for WU. Mariano's on Halfday charges $8.50 for the same service. Save yourself the hassle and money. Her nastiness did save me $61.50. I will post signs as well hoping folks do not go here.
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June 2020 by Pola E.
DONT COME HERE. Just walked in and was being helped by a middle aged woman, late 30's or early 40's, i asked her for a receipt and she ignored me so i assumed that she just didn't hear me due to my mask. So i asked one more time, and with a snarky attitude she said "yes i know, i'm getting it for you" rolled her eyes at me and called terrible names under her breath. So unprofessional and rude when i did nothing to provoke this kind of attitude. Please don't hire people who cannot handle simple human interactions and will be disrespectful to customers FOR NO REASON. I walked back in and asked for her name, and she SCREAMED in my face saying that i wont be getting it and to get out the store. When i asked her for the manager she told me to figure it out myself because she wont help me. I have NEVER experienced anything like this in my life and i urge anyone to find another location for your services because you will be met with a nasty attitude and horrible service. I also ask the managers or owner watch the security footage to see that i was not being rude or disrespectful in any way.
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June 2020 by Alfanzo Gomez
Maria is always great to work with. Always positive and smily face
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August 2019 by Rachel Lauren
Great customer service! The staff was friendly, helpful and worked quickly. I appreciate the time they took to help me and their professional demeanor.
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August 2019 by Kim Forrester
I've always had quick service. People are complaining about the service and price. The cashiers who work there don't make the price and they work long hours. I've been inside the facility with rude customers, people need to relax. Currency Exchange don't let people who are just unhappy bring you down. Keep up the good work guys.
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August 2019 by Malisa Gallo
I’ve gone there for over 20 years and will continue to as well. This currency has knowledgeable staff with many years experience. They offer many services which is why it makes it a great one place get your stuff done keep it up!
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August 2016 by Oleg Ch
Western Union: Poor service. Personal inadequate I am not going to use this office.
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March 2016 by Willy Jose L Velez
Closed Sunday . I came to this location as it is opening on Sunday at Google map.
