-
January 2024 by L. Barnes
So I waited a half an hour to calm down to see if it would make a difference…and it turns out I’m still frustrated with my phone conversation with AMANDA in the pharmacy. I called in a refill earlier in the day and received 2 texts which is usual except that the one I called in was not mentioned. One was an “autofill “ which I’ve opted out numerous times…bottom line on this that AMANDA was rude, curt,speaking down to me and not fully explaining what I asked. Instead…I have four people waiting…well I waited 10 minutes to get through…am I not as important as the person standing there? We can waste time talking in circles…she was the only one doing that…so much more but the end of it is this…WORST CUSTOMER SERVICE EXPERIENCE! I’ve never felt the need to write a review like this …until today. I hope they address the need to be nice to their customers. What a shame!
-
June 2023 by Katarina Castellon
Great staff, everyone is very helpful and courteous!
-
December 2022 by Ehawk h
Funny thing cvs survey asked if I am doing a google review. Well here is my brutally honest one... Having coming here for ages. Lately plethora of issues and today's experience was the most unbearable. 1. Pharmacist is rude, unprofessional and LAZY. I followed everything by the book when I scheduled for fam vid shots. 2) Fails to provide the card. Was with cust svc in the parking for an hour to get it resolved. RIDICULOUS! 3) The assistant (Spanish kid), was outrageously rude, lies and frankly speaking shouldn't be working anywhere. Glad I was on the phone with cust svc while talking to him. Both assistant and pharmacist blamed corporate. 4) Earlier month they didnt bother running my RX thru insurance cos what I found out they had to do some leg work to get it resolved. This is why we get insurance. Bottomline ... Either CVS corporate is too greedy and doesn't care about its customer or this location is just run by rude, unprofessional employees whose motto is WHATEVER. if I don't get a call from district manager as promised just going to take my business to Walgreens.
-
September 2022 by Gayle Ryan
tried to get a refill for weeks but couldn't get the refill I needed my insurance was delaying the refill so finally today I got it because my doctor contacted cvs
-
September 2022 by Michelle M
Google this is not a CVS location
-
August 2022 by Samah Khan
Pharmacists are extremely sweet and knowledgeable
-
July 2021 by Cherie Pardo
My son and myself got our shots there. Very nice staff. The downside is the automated system when calling in because the website wouldn't let me schedule my and my son's shots at same time. They were an hour apart.
-
May 2020 by robert treasurer
I've been going to this location for 5 years, do not agree or understand the negative comments. Always friendly and helpful. They always greet me by name.GOOD PEOPLE
-
October 2019 by Margaret Gracia
horrible staff! they rarely answer their phone, so don't expect your Dr to be able to reach them either! unable to reach anyone at their 800 number either!if I could rate 0 stars I would have!
-
January 2019 by Chris Blachut
Horrible pharmacist! She's plainly so rude and I thinks she feels mightier than the patients. Maybe it's her foreign demeanor... I don't know. I transferred my prescriptions to Walgreens because I just don't feel like eating my energy dealing with her anymore. Btw, this is multiple encounters, not just one bad one. I think I've had one OK experience where she didn't seem rude or obtuse.
-
November 2017 by lpgiese
Do not know what the other individuals are complaining about. I have gone to this location for years. The staff is wonderful and very helpful.
-
October 2017 by Matt DiCianni
The employees here are very friendly and always remember who I am when I come in to pick up prescriptions.
-
August 2017 by Adan Cedillo
Pharmacist is always in a bad mood. A kosiask machine is nicer than her. Willing to travel additional miles, to fill prescriptions for myself and my family. Will not recommend this location.
-
September 2015 by Erika Ortega
Pharmacy employees are rude.