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January 2024 by rick tymec
Fast and friendly service
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June 2023 by Chris A
You would think that the assistant branch manager would know their products. Also he doesn't listen very well.
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June 2023 by Chris Aquino
You would think that the assistant branch manager would know their products. Also he doesn't listen very well.
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May 2023 by Angela Tomaras
Less than helpful. Staff was rude and unable to preform the simplest of banking tasks. Too many other options with better service. Go elsewhere.
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December 2022 by Nick H
Very bad customer service. I wouldn’t recommend.
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June 2022 by Kate Zelisko
Nice staff.
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November 2021 by Allison F
Surprised at the low scores. I use this bank for work. Every employee I've come in contact with has been nothing but super nice.. they even give my dog treats when I go through the drive up!
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February 2021 by Matthew Kren
usually good with what I do here. I work in the area and I stop by here almost every week to deposit money. Now I have the workers here asking me 21 questions while Im depositing money or asking for change for the store I work at. I didnt know it was bank policy to ask their customers why they need change or why they are asking for a roll of quarters. When you go to a bank you expect to give dollars in exchange for coins, not be interrogated by the branch workers.
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August 2020 by Victoria Hall
Veronica and Kelly are the absolute worst. I had fraud on my account and they are doing little to nothing to fix this issue. I don’t feel my money is safe here anymore. And will be canceling my account. I also will be going up the chain and contacting who we need to contact to get these issues fixed.
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March 2019 by Grace King
Never give a one star review for any Bank or merchandise. Very uncomfortable experience with this bank. The employee (not call her name, she looks like a small leader there) is not professional and very rude to customer. Because I complain the bad service, when I left the bank, she follow me, press my back. Ever after I ask her don't touch me, she still shamelessly follow me. When this happened, almost no other customer is there.
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March 2019 by Grace K.
Never give a one star review for any Bank or merchandise. Very uncomfortable experience with this bank. The employee (not call her name, she looks like a small leader there) is not professional and very rude to customer. Because I complain the bad service, when I left the bank, she follow me, press her hand on my back. Ever after I ask her don't touch me, she still shamelessly follow me. When this happened, almost no other customer is there.
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December 2018 by Dee Darnall
I absolutely love this PNC branch. I've worked with about 6 staff members now on the phone and in person in the past few months and all of them have been extremely helpful and kind. I ask a lot of them and they always come through for me. I feel so fortunate to have such a wonderful "small" bank experience with such a huge bank - it's all because of the staff members here! Thank you!
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September 2018 by Delsin M.
I visit this branch often and I have never once had a problem with the staff here. They are friendly and knowledgeable. Joe, if you are too lazy to roll up your own coin, then I'm sorry buddy, you have bigger problems. Victoria, Rosemary is absolutely brilliant and loves helping everyone so maybe it was your mother who was having a spaz attack or something. Sorry to be harsh but I really appreciate his branch and they've helped me a ton so I had the urge to say something.
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December 2017 by Victoria H.
This is the worst branch I have ever been too! Today Rosemary was so disrespectful to my mother who has banked her for years, even before it switched to PNC. After this, Rosemary just needs to be fully removed from customer service. She belongs working in a warehouse by herself. And this is just one reason I do not go through PNC, especially when you strive on great customer service! I will be contacting higher up, to either have her attitude checked by her higher up branch manager, or PNC themselves.
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September 2017 by Tiffany Fletcher
This bank sucks. The personal banker who sits by the front door is the cocky j**** thinks he's so cool in his little cube. Patrick I think his name was, at any rate I wouldn't recommend this bank due to the lack of professionalism and lack of common customer courtesy from the staff.
