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April 2024 by hugo vega
My family & i went in on april 8th, 2024. We are hispanic. When we went to order in person, we were immedietly treated like garbage. We did not see the employees treating the other people this way. We got yelled at, got horrible attitude by the cashier & the guy preparing the sandwhiches. We always come here & today was not a good expirence at all. The guy who was preparing the food was throwing things because he could not hear me as he was asking what else i wanted included in the sándwich. Horrible & racist people here!!!!!!!! We love the sadwiches but we won't come back anymore!!
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March 2024 by Maya S.
The fact that I'm writing this review 2 days later should already tell you how I feel about this location.The sandwich was extremely well made not skimping on ingredients or giving us the dreaded dry sandwich! Their app is so screwed that we had to call back to replace one of the items and they were so understanding.This location isn't always perfect but we love going here compared to the one down the street from where we live!
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January 2024 by Yasmine Alkhatib
My boyfriend said regarding the Wreck with bacon added- “if i could give God a sandwich to show Him how good sandwiches are… I’d give Him this sandwich”. Wonderful service.
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January 2024 by Olivia Kowalczyk
Came 30 minutes before closing and workers were very kind and got us our shakes quickly.
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November 2023 by Max G.
Awsome staff, good food, good vibes, clean. Honestly a good experience. Can't ask for anything better from Potbelly.
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October 2023 by Kay Mckinley
Order line 15 to 20 minute wait. Excellent apple walnut salad with Balsamic vinaigrette, vegetable soup and chili. All food fresh.
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September 2023 by Peter Krass
Lovely and helpful staff and management at this location.I just got through writing an awful review for Potbelly corporate and wanted to come here and call out how great the food and service here has always been. My food has always been exactly as ordered and they have even helped me fix something I ordered incorrectly since I caught them before they finished making it.Everyone is always very polite and helpful (and fast) in what is a very high volume and busy store. I encourage everyone to use the option to tip, as they really do earn it here.The issue with corporate will probably cause me to order less in the future if I can't get it solved soon, but management here has been super proactive in trying to help me, even reaching out to corporate on my behalf. They even took it upon themselves to try and make me whole for lost perks and rewards at the store's expense even though they have no responsibility for the issues I'm having.Thank you again to all the staff and management at this location! You do great work and I appreciate all your help trying to deal with my online account issue as well.
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September 2023 by Tresa M.
The staff here is super nice. The quality of the chicken salad (one mixed in mayo) in the chicken salad sandwich has gone down tremendously. I recently got a sandwich that was so darn disgusting I had to throw it away. There was a big piece of cartilage in my chicken salad and it ruined the rest of the sandwich for me. Upon further inspection, there's a lot of fat, skin, tendons in the chicken salad.
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September 2023 by Kristin W.
Rude customer service, not at all helpful when I was given the wrong order and took over an hour to get anyone to give me any assistance to get my correct order. Would never return to this location due to how rude the workers were
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July 2023 by Ryan McMahon
Stopped here for a sandwich on our way out of the airport. Cute place and my sandwich was delicious.
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June 2023 by Dylan Drynan
This Potbelly’s is consistently high quality. Great sandwiches made well. I also love that their app makes ordering super easy and I have never had an error in my order when done online. Great place!
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March 2023 by Nicholas Celestino
Probably the best sandwich I’ve ever eaten and the best shakes first time here and it won’t be my last I love small business like this
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March 2023 by Alicia Watts
I can here after for a non snack, new to the neighborhood and I asked for a Turkey sandwich,got the order nothing I wanted on the sandwich was on there, went back they made me another sandwich where I told again Mariah what I wanted on my sandwich I got the new sandwich and left made it home she put everything I said I didn’t wanted on my sandwich? at that point I think it was purposely done! Came back asked for refund the supervisor she says she was makiyla gave me attitude and acted like she didn’t want to give me a refund. I love pot belly’s but will never come to this place again.
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March 2023 by Isa N
Have never been to this store before. I was a little concerned because there was a long line, and I didn't want to wait. The line moved quickly, the staff was lovely and fast. The food and chocolate shake were yummy. Only issue is that there are no banana smoothies.Awesome service ?
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February 2023 by Latrace Pullen
This was my first time ever eating at any potbelly. The young men working Sunday night were so professional and gave great customer service.i ordered a slim turkey and swiss with a bowl of chicken pot pie. Unfortunately, the sandwich was not good at all. However, the soup was amazingly