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September 2025 by Ahmed Adnan
I appreciate the cleanliness. Friendly staff is always a plus
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July 2025 by Carol Schuster
Move in was a breeze. The girl was very helpful and quick. Showed us the unit first to make sure we liked it. Kind of expensive paperwork fee…
Nice unit.
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August 2023 by Nancy Greve
We actually just switched to a smaller locker at The Lock-Up, and they were so helpful. They had our paperwork completely ready when we showed up. We received a credit for the remaining days of our larger locker rental. Valerie was so helpful and courteous.They made the transition so easy.The facilities are always clean. They have enough carts/dollies, so that we haven’t had to wait for one. And the location of their facility is so very convenient for us.
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August 2023 by Bradley Kardas
This place is overpriced. Not only that, but my mother had a storage unit here. She was paying 280 a month just to have her stuff stored here. She got behind on paying it and we went there to pay what was owed to find out that they sold all her belongings without telling us. Instead of working with her and figuring it out they sold her stuff. Pretty sure I went in there before to try and make a payment for her also and they would not accept it because it was not my storage unit. They said they had sent a notice in the mail that she never got either. These people are liars and are horrible for selling important stuff that my mother had with no way at all of getting it back. Completely unethical of them and I'm sure they will get the karma that's coming to them. Good job getting rid of pretty much all of someone's belongings that were the only thing they had ?
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September 2022 by Yvelis P.
SAFE & SECURE storage unit. The lock up is a clean and well organized place. I never had any issues accessing my unit. I also appreciate the closing times for the storage since my last encounter at Life storage. People would come in and out of the building in the middle of the night to steal things so I definitely feel safe knowing the Lock up self storage is closed at 9pm and no one is roaming around at midnight picking locks. I HIGHLY recommend anyone who is looking for a safe and secure storage unit to go to The Lock Up Self Storage.
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February 2022 by Renee Elvira
Customer Service is excellent! David was very informative and helpful. I rented a storage unit , everything was smooth and quick!?
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September 2021 by Dave G
I very rarely write reviews, but I think this should be known to anyone who is considering this facility.I’ve been using this storage facility for less than 2 years as I’ve moved out of state temporarily. In that time, they’ve raised my rent 3 times. My rent is now roughly 33% more than when I initially signed up. How is that okay?
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August 2021 by Mary Kate McGuire
Lock up willowbrook is clean, easy loading and unloading process and COVID friendly sign up process. 10/10 would recommend!
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August 2021 by Justin Sims
We initially rented a 5x10 unit from this location, then recently upgraded to a 10x10. Both experiences were easy and downright enjoyable. The staff were great to work with, the facility is always clean and secure, and billing is a breeze. Would highly recommend to anyone needing a storage unit.
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July 2021 by Valerie Villegas
Great costumer service. Also easy to haul items to and from storage
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June 2021 by Melissa Tracy
Friendly front desk personnel. Safe. Clean. I now have rented my 2nd unit.
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June 2021 by Dave Gentile
I very rarely write reviews, but I think this should be known to anyone who is considering this facility.I’ve been using this storage facility for less than 2 years as I’ve moved out of state temporarily. In that time, they’ve raised my rent 3 times. My rent is now roughly 33% more than when I initially signed up. How is that okay?
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November 2020 by Mary Hussey
Lock up willowbrook is clean, easy loading and unloading process and COVID friendly sign up process. 10/10 would recommend!
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August 2020 by Jason R.
What a scam, this places is constantly raising rates. Find somewhere willing to provide a secure rate.
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August 2020 by Julio Rodriguez
Good service
