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May 2023 by Wyvette H.
My latest experience with BOA has not been good. First the Evanston (Chicago) location had closed temporarily. So, I went to the BOA (Wilmette) and they wanted to charge me for a Cashiers or Certified check. I'm concerned and disappointed with BOA right now. I am a customer).
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March 2023 by J.C. Jacobs
The customer service at this bank is just absolutely atrocious. Save yourself the trouble and bank somewhere else.
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November 2022 by Joe L.
I tried to get some banking business competed. I walked in and explained what I wanted to accomplish and they required me to make an appointment for a future day. Three bankers and I was the only "customer". I made an appointment, and when I arrived they met with me and told me they could not help. I called Chase and they got right on it an took care of my needs.