This CVS receives praise for its store staff, described as helpful, nice, and providing excellent customer service that makes customers feel welcomed. The pharmacy service, however, receives mixed feedback. Some reviews note the pharmacy was once terrific, but recent changes have led to problems. New pharmacy staff are reported as sometimes rushed or rude, with significant delays in medication availability causing prescriptions to be weeks behind. Despite pharmacy issues, the store is recognized for a nice selection and for staff who go above and beyond, even accommodating customers near closing time during medical emergencies.
The employees at this particular CVS always make me feel welcomed and always willing to help. It has the best customer service and employees.
October 2023
The staff does their best to deal with a very needy and difficult customer base (Karens/Kevins). I've never had a problem here. Good job!
October 2022
Nice selection and excellent Pharmacy staff. I live in Skokie and I drive the extra 15 minutes to go there instead of Dempster (which is now closed) or Main.
