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April 2024 by Kristopher Kordek
In an effort to continue to boost already high corporate profits and look more appealing on the public market, Panera has removed menu items and ingredients that were "underperforming" and raised prices while marketing it as a "new" and "enhanced" menu. Yet another shameful example of prioritizing "corporate growth" at the expense of its customers.
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March 2024 by Drue Down
This is DJ, the (hopefully former) manager. DJ is an aggressive psychopath who threatens little kids and adults every shift, according to DJ’s own words.DJ refused to serve my daughter and her friends the products they paid for, and refused a refund.DJ came out of nowhere when I was asking the cashier for a refund calmly and politely.DJ claims that Jr. High kids get kicked out of there daily and called the police on me and group of 12 year old girls.I wasn’t being a “Karen”, but I did ask for DJ’s supervisor’s information since DJ was overly aggressive and giving off a very threatening attitude. DJ refused to give me a supervisor to contact. The middle finger was DJ’s response. Very unprofessional, shame on the franchise owner for letting this be a daily occurrence.I guess this location’s manager is making the executive decision to deny dozens of daily regulars business now. Boycott this place.
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February 2024 by Anna
This guy named Aron is so kind always welcoming us!!
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February 2024 by Sadie Mytty
A worker named Aaron who was the team manger was the nicest worker ever at the wilmette Panera. Best service ever!! He is the nicest ever.
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February 2024 by Jesse Lee
What a warm and comforting place to stop for breakfast. Love the blueberry muffins and coffee. Clean bathroom too.
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February 2024 by tess doyle
This nice worker named Aaron is so kind. He always says hello to all the kids and is an amazing person. He makes people want to come to panera because he is so nice to be around!
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February 2024 by joe rowles
I tried to add an order to be picked up with an order already placed and pay for it separately, your manager would not let me.
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February 2024 by Carol DiJoseph
A fave.
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January 2024 by Erdenetsog Altantsetseg
Service bad
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January 2024 by Allen Spencer
Most disgusting men’s bathroom I’ve ever seen in a Panera Bread location.
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January 2024 by Peter weber
I ordered a Chicken & Pepperoni Mozzarella Melt - Stacked Toasted Baguette. It was a total disappointment. Instead of stacked it was flat with little of anything on it. The worst sandwich I've ever had there. Does mine on the left look anything like the one on the right from their menu?
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January 2024 by Jk
Local vibe, family friendly atmosphere for sipping coffee, casual meetings, and studying.
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January 2024 by CRS
Very rude service people up front. We have been denied breakfast menu 4 minutes after their unbreakable breakfast cut off with full breakfast menu deceivingly on full display. Will never come again.
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December 2023 by ambitionz1000
kids yelling and running around. it is extremely obnoxious when trying to
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November 2023 by Kevin S
Yet another example of post-Covid corporate indifference. Pay your people what they deserve. Panera used to be a pleasant experience. Literally every Panera experience the last 2 years has been awful and this place was no exception. Filthy, wrong orders, etc. Done with Panera.
