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“I just want to say how incredibly thankful I am for the amazing service I received at the USPS facility in Braidwood, IL. From the moment I walked in, I was met with genuine kindness and patience that truly stood out.
There was a gentleman with tattoos who went above and beyond to help me — he was incredibly friendly, professional, and made me feel completely at ease. His calm and respectful attitude really made my day. There was also a wonderful woman with blonde hair who was just as kind and patient. They both took their time, made sure I understood everything, and treated me with such warmth and respect. It’s rare to find that kind of customer service these days, and I can’t thank them enough.
I'm so glad I chose this post office over another one I was considering. The level of care and service here is unmatched. If you're in the area and need to visit a post office, I highly recommend going to the Braidwood USPS — you’ll be in great hands.
Thank you again to the amazing team there! ??”
9AM - 1PM 2 - 5PM
495 S Broadway St, Coal City
Post Offices
“I am at this post office at least 2 times a week for the last 5 years. I have no problem, they are very helpful and courteous. The staff is quick to help you. I never have problems with items I ship thanks to them.”
9AM - 12PM 12:30 - 4:30PM
303 E Mississippi Ave, Elwood
Post Offices
“Everyone in the post office is very kind and helpful, from the ladies behind the counter, the mail women and even the maintenance man. We just moved here 5 years ago and I have never seen them NOT smile when you walk in the door. Excellent service and very knowledgeable. They are like family!”
“People always seem to have problems with our post office but not me. They are very careful with all my packages I have to ship, and pretty fast. Not as fast as ups but are much more caring with packages. I will be using usps from now on, because too many of my packages have been broken while using ups. So thank you!”
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“I'm an Etsy seller who needs to ship out 60-90 packages a week, and I have tried several post offices in Chicago and have had multiple bad experiences with things not getting sent where they need to or getting lost in transit. Thsi is the first post office where that has been the case--AND the line is short, moves fast, and the people are kind. Wouldn't go anywhere else.”