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“I just want to say how incredibly thankful I am for the amazing service I received at the USPS facility in Braidwood, IL. From the moment I walked in, I was met with genuine kindness and patience that truly stood out.
There was a gentleman with tattoos who went above and beyond to help me — he was incredibly friendly, professional, and made me feel completely at ease. His calm and respectful attitude really made my day. There was also a wonderful woman with blonde hair who was just as kind and patient. They both took their time, made sure I understood everything, and treated me with such warmth and respect. It’s rare to find that kind of customer service these days, and I can’t thank them enough.
I'm so glad I chose this post office over another one I was considering. The level of care and service here is unmatched. If you're in the area and need to visit a post office, I highly recommend going to the Braidwood USPS — you’ll be in great hands.
Thank you again to the amazing team there! ??”
“This place has done a 360 degrees in the right direction. Thank you ladies for helping us out today with the passports for my 2 kids . Super Smooth and very helpful. The new postmaster was there and she is very nice. There was a lady that walked us thru everything and i didn’t get her name BUT she was amazingly helpful as well.”
12:30 - 4:30PM 9AM - 12PM
303 E Mississippi Ave, Elwood
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“All the ladies are very respectful, helpful, and very nice. I’ve never had any problems dropping packages off or getting any delivered. It’s always quick and easy.”
2 - 5PM 9AM - 1PM
495 S Broadway St, Coal City
Post Offices
“I am at this post office at least 2 times a week for the last 5 years. I have no problem, they are very helpful and courteous. The staff is quick to help you. I never have problems with items I ship thanks to them.”
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“I'm an Etsy seller who needs to ship out 60-90 packages a week, and I have tried several post offices in Chicago and have had multiple bad experiences with things not getting sent where they need to or getting lost in transit. Thsi is the first post office where that has been the case--AND the line is short, moves fast, and the people are kind. Wouldn't go anywhere else.”