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January 2024 by Ross 281
Garmin gps is accurate. Guard was polite and professional. **They open doors from inside** Office personnel were nice and helpful. Plenty of room to maneuver.
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December 2023 by Roman Nydza
Meeting at 17:00 Arrived at 16:25 The security guard said that the PO number is incorrect. Calls began with the dispatcher and the broker. After 1.5 hours, he provided the same PO number. And oh wonder, the number turned out to be correct! The security guard is incompetent.But now, they want to pay a late fee of 200 dollars.Unfairly!
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November 2023 by Alder House
In and out with a drop trailer 18 hours ahead of our appointment. Staff is efficient if not particularly friendly. Room to maneuver and not busy at all while we were there from 0800-0900.
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October 2023 by Phil Antaya
Checked in at 1400 for a 1700, I was put in a door and told they might not get to me till my appt time. Which I understood. Everyone was nice and I was loaded with paperwork in my hand at 1650. My experience was great .
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September 2023 by Mike Busel
I tend to leave only negative reviews but have nothing bad to say.Arrived 4:20am for my 5am appt. Got a call to pick up paperwork at 6am.Maybe because it's Monday morning and there're not so many trucks here yet.Just keep in mind there's no parking outside. Cops wake you up and tell to leave
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September 2023 by Hunter Commons
Quick checking in for drop and hook, these sorry people won't let you get your load locks out of trailer. Threaten to reject your load if you break seal to retrieve what is rightfully yours. Oh well. I retrieved mine anyway.
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August 2023 by Jose Espinoza
Appt was at 4:00Am checked in at 3:45am got a door as soon as I checked in, was in n out by 5:30am. Staff is friendly. Big lot to back up. The guard explains everything before entering, pretty self explanatory.
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June 2023 by Dylan Lear
I arrived at 2pm for a 7pm appt. Not sure if it was a slow day but they got me right into a door. They told me that I will probably have to wait for them to start at 7, which I was ok with since I got there early and was in the door. By the time I walked to my my truck they were loading it. Slowly waiting I decided to lay down as I knew it would be a while. After a few hours I got up and checked if there was a green light (up to the driver to check and walk back to shipping office, they will not call). Went back to get my paperwork and was on my way.
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May 2023 by ANKUSH SAMDHYAN
These people make me wait 3-4 hour jus to confirm the broker at the end the broker was the one i told them at very first .when he ask but first they said it’s not a valid broker after that they charge 308$ for to miss the appointmentbut i had appointment at 9 am and i was already here at approx 9:40 but they said we don’t hav the whole information so it’s your fault.And it’s now 7:30 pm still they haven’t started loading ?Went inside twice to ask said me we are looking for pallets in warehouse bro like it’s been more than 9 hour and am at dock jus waiting so they can start loadingTry to avoid this place ?
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May 2023 by Spartak Kiril
No overnight parkingCome here 2h before you apptDelivery 3-4 h
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May 2023 by Bill Barron
9 hours and still waiting in a door. This is what is waiting for you here. The only good part is....can't think of anything except they have a bathroom. The guards speak barely passable English or they just memorize a few phrases. Mostly I'm venting because it's 1:30 in the morning and can't sleep with them racing around my trailer. Feels like they're just rearranging pallets, because they've been at it for hours and still going.
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May 2023 by Barb T
I had a good experience here with picking up a load. My appointment was at 1600. I arrived around 1400. You need your appointment number which is a 5 digit number starting with 3. There’s a document to fill out at the security gate. Once you have that filled out to their satisfaction (Name, DL #, carrier etc…) you are given a door number. I was instructed to take that document to the shipping/receiving office which is near door 43. Back in with tandems all the way back, leave doors closed. They loaded the trailer and then put the seal on while it was backed in. It took a while to get loaded (departure at 1809) but they were pretty busy so I don’t bother getting annoyed about it. I’m happy they let me check in early and it really wasn’t that long after my actual appointment time. Lots of room to set up and back up. There’s also room between docks so you don’t have to back up next to another truck or trailer and only have an inch to spare and scare yourself ?. The people working here were very nice to drivers. I normally will not talk on the phone around other people especially when working but my brother called while I was walking to their office to check out. We were waiting for some test results and I was worried about him. I answered the phone while checking out and apologized to the staff member behind the window. She was very understanding and processed all of my paperwork without getting an attitude about it. The original gate pass paper that was filled out at the guard shack coming in has to be given back to the guard upon exit. He/she will check your seal and you are good to go.
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May 2023 by Tylanni Stone
They DO NOT have overnight parking. "We've had some problems", so thank your fellow 'drivers' for that. Petro and other truckstop 5.5 miles away. Arrived at 0515 for 0600 appointment. Empty and bills in hand by 0700. Guards aren't very friendly but staff is great!
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April 2023 by Dasha Markyanova
If you come here on Sunday pass 3pm be prepared to wait until they open at 10pm. A lot of room to maneuver. Shipping/Receiving by door 43 have a clean bathroom, coffee available. Check in was easy, people are nice.
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March 2023 by Andrew B
App 16:00, check-in 13:00, loading end 1:00. Waiting for your cargo for more than 12 hours. This is a terrible place. Do not take cargo from here. They don't value the driver's time.
