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November 2023 by Jeff Collins
Dave and his trainee were very helpful, up-front about everything and help me out tremendously. Glad I switched to Verizon.
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November 2023 by Florin Valciu
Dave it’s a great person with a lot of knowledge and professionalism.Excellent service,Thank you
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November 2023 by David Armstrong
Dave and Tyler were awesome, thanks
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November 2023 by Karyn M.
My car showed low oil. I was in Rochelle, IL on a Sunday afternoon. I had to drive 70 miles to get home. Petro was recommended to me by some people I just spent time with. I went there and they only had oil for trucks. These wonderful mechanics went across the street and got oil for my car and added it for me. I am so grateful as I know nothing about cars and was afraid to get on the interstate with the low oil showing on my dashboard. That was service above and beyond and I am so very grateful to these wonderful people.
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August 2023 by Pincushin
Customer service representatives were kind and engaging, provided all needed information and verified that it was understood.
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August 2023 by Frank Izquierdo
great job
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August 2023 by FlinggXO
Great service easy and simple to setting up your own plan thanks Verizon for gaining and new customer and support
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August 2023 by Aaron B.
do not use ta in Wilmington il my company called them at 2:30 pm to fix 2 flat tires 1 mile away they said 2 hours when I called 1 hour later they told me th would be here by 4:30 2 hours later at 6:30 my company called and they tried to say they didn't know anything about it and now they won't answer the phone 5.5 hours later and still waiting
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July 2023 by Michael Hale
First, he was trying to sell me the exact same headset that the gas station sells for 20.00 more. He finally came down in price, so I just bought it. All my friends said I sounded terrible, so I went to return it. On my 2nd trip back to the store, I found out he doesn't even open till noon. So I went back around noon twice and hung out for 20 min. Never showed up to open the store. This place is out of the way for me, so I guess I'm just out 120.00. Learn from my mistake.
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June 2023 by Lakevian Duncan
Has great deals on phones and makes the process easy and fun to talk too
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June 2023 by T A
Great customer service love this store
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June 2023 by Anthony Pieterse
good and fast service
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May 2023 by Adam Barker
Good good moble Hotspot man
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January 2023 by Marco B
I'm a fan of the Verizon brand due to the knowledgeable and helpful sales associates who point me in the right direction on purchases and ensure I have no questions. Therefore, it pains me to enter an unfavorable review on this location. The sales associate, who no longer works here was so arrogant it led to an argument mid transaction. The guy treated me like a nuisance for asking questions about my purchase. His responses to my questions would be him cutting me off mid sentence with a tone similar to "duh can you read the product description?" This person was impatient and wanted me to go away, he clearly didn't want to be bothered. I should have walked away without making the purchase. I completed the purchase as a refusal to be defeated by his despicable behavior.Please understand this review is meant for this location alone, not the Verizon brand. This store is inside the Petro truck stop where I have confronted disrespectful behavior from check out associates and truck mechanics.
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January 2023 by Kevin D.
#10/2023The Petro at Wilmington one of the newer stopping centers less than 10 years old.Been through the wringer both waysThis one lost its buffet before covid restaurant closed due to staffing and completely gone for over a few years. What they do have though for the longest time was Charlie's cheesesteak franchise which is really good I've been here many times there's pictures up too I enjoy this one.The TA Petro corporation did decide however to put in one THE KITCHEN concepts. They are basically utilizing the old kitchens and restaurants but putting in full food such as breakfast lunch and dinner but without servers kind of hot cafeteria style but better quality.I had A very good meal more of a lunch closer to dinner with all the stuff I piled at they're a little high some people say $16 for a full meal which is too meat your potato or rice and vegetables but it is what it is they're kind of competitive. If you want bread you got to pay a buck 49 for it. The portions are nice size though you can't really beat it it cost me almost 25 bucks because I had a delicious Salisbury steak on a bed of rice with brown gravy all over it corn but I also decided to spend an extra 649 cuz they had their other entree which was stuffed peppers and I wanted one. So would have only been about 16 bucks but it's all good I enjoyed it.Recommended Peak hours so when the food is very fresh.As far as the rest of the travel center it's keeping the three stars because the bathrooms they usually try to keep them clean but sometimes they don't the staff is sort of depending on who's working they've run a lot of turnover here and some can be just working for the check and some can be quite well. A lot of times the food they don't really check their hot warmer in the store part and it tends to expire and they don't say anything sometimes you have to get on them to get coffee so basically it's a three-star middle of the road petro. It is full truck stop it does have showers scales a shop out back ta repair and all the other stuff you come to expect with a Petro stopping center they have a little Verizon kiosk in here too like a lot of them do.