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August 2022 by Courtney Croft
Had an absolutely horrible and unprofessional experience here. Aneta was completely unresponsive and dropped off the planet after supposedly filing my taxes. Turned out my identity had been compromised, and rather than telling me about it she avoided my calls for weeks until I had to physically go into her office and confront her. She was hiding and tried to have her assistant say she wasn’t there. It was extremely concerning and really seemed like something fishy was going on there. Because she hadn’t let me know what was going on, and as my return couldn’t be filed because someone else had already done so using my SSN, I also missed the deadline to file, adding even more complications and stress. After MANY more weeks of trying to work it out with Julie, who was professional and apologetic and the only positive part of this ordeal, it was finally sorted out and i received my refund about 4 months later. Bottom line, I won’t be going back.
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March 2022 by Eleanor Tomasula
Aneta is very knowledgeable and careful as she prepared my Taxes.
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March 2022 by Arthur Tang
Fast and good price. Everyone was helpful and friendly!
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March 2022 by Charles Johnston
This Location is full of criminals. They take your money and makes huge mistakes that have costed me thousands and thousands of dollars to fix!
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February 2022 by Coutney Croft
Had an absolutely horrible and unprofessional experience here. Aneta was completely unresponsive and dropped off the planet after supposedly filing my taxes. Turned out my identity had been compromised, and rather than telling me about it she avoided my calls for weeks until I had to physically go into her office and confront her. She was hiding and tried to have her assistant say she wasn’t there. It was extremely concerning and really seemed like something fishy was going on there. Because she hadn’t let me know what was going on, and as my return couldn’t be filed because someone else had already done so using my SSN, I also missed the deadline to file, adding even more complications and stress. After MANY more weeks of trying to work it out with Julie, who was professional and apologetic and the only positive part of this ordeal, it was finally sorted out and i received my refund about 4 months later. Bottom line, I won’t be going back.
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September 2021 by Meagan Kiebles
Getting setup originally was a little complicated and in today's world you feel like you need to be extremely cautious when providing all your information over the internet. But once I was all set up, it was a really easy process to answer the questions and upload all of my items. From there it only took 3 days to get everything filed and accepted! Ashley Fett and Julie were super helpful and very patient with all my questions! :)
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June 2021 by Roxanne Washington
I like the fast service.
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May 2021 by Eric Zeffery
This group knows the basics any advanced tax advising I would suggest going elsewhere. Go to the Glenn Ellyn location if you have things like ISO incentivized stock option or anything else regarding employer paid options or day trading activities.
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April 2021 by D D
I wanted more professional experienced preparers, to help me with my tax report and it be done fairly and correctly.
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April 2021 by john omalley
I have had Aneta do our taxes since this office opened. She has done an over the top job with us since dealing with her. She has the ability to engage her clients and not miss a beat with taxes she is preparing. Shes absolutely one of the most pleasant and professional people i have had the pleasure of dealing with. And thats a lot of people!
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March 2021 by Meagan Lettenberger
Getting setup originally was a little complicated and in today's world you feel like you need to be extremely cautious when providing all your information over the internet. But once I was all set up, it was a really easy process to answer the questions and upload all of my items. From there it only took 3 days to get everything filed and accepted! Ashley Fett and Julie were super helpful and very patient with all my questions! :)
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March 2021 by Amy Rasmussen
Julie is wonderful, she is helpful and knowledgeable. I am not just a number!
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March 2021 by Amy Baumgardner
They are reliable and done in a timely manner.
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February 2021 by Sue Detterman
Julie was careful and did a great job
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February 2021 by Sandy Ruchalski
great service from ashley
