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January 2024 by S H.
CIBC locally is great but there is no way to reach anyone except to go into the branch. The customer service line keeps customers on hold and no one ever picks up. Even if you call the local branch number you get put into the national customer service cue. There is no way to actually speak with an employee. It's very frustrating to use this bank.
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May 2023 by Christof Marzec
Friendly staff and cibc in general does a great job with customer service
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May 2023 by Krzysztof Marzec
Friendly staff and cibc in general does a great job with customer service
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October 2022 by Jeff K
Went to this bank to cash a check my client gave me. They said my driver's license was expired so I gave them my FOID card and CCW clearly state ID issued. The clerk told me they can't accept that. Found out later because of covid 19 our drivers license inspite of being expired is good until 2022. Not a good way to create good willIf I ever needed a neighborhood bank definitely not.this one
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August 2022 by Trek Speed Concept
Went to this bank to cash a check my client gave me. They said my driver's license was expired so I gave them my FOID card and CCW clearly state ID issued. The clerk told me they can't accept that. Found out later because of covid 19 our drivers license inspite of being expired is good until 2022. Not a good way to create good willIf I ever needed a neighborhood bank definitely not.this one
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November 2021 by Jack O'Malley
Went to this bank to cash a check my client gave me. They said my driver's license was expired so I gave them my FOID card and CCW clearly state ID issued. The clerk told me they can't accept that. Found out later because of covid 19 our drivers license inspite of being expired is good until 2022. Not a good way to create good willIf I ever needed a neighborhood bank definitely not.this one
