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August 2025 by C. Rose
mike went out to his way to help me- thank you so much!!
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July 2025 by C Kaskey
I’ve been a loyal customer of this UPS Store for over 20 years, and I can confidently say there’s no better place for shipping or printing. They’ve consistently delivered top-quality work for my business—handling everything from brochures and business cards to banners with professionalism and care.
Beyond my business needs, they’ve been an incredible resource for our local high school (New Trier), designing and printing large volumes of brochures, posters, banners, and banquet booklets for the Football, Lacrosse, and Field Hockey teams. I wouldn’t trust anyone else with these important projects. Their service, attention to detail, and reliability are unmatched!
But today, they surpassed even my highest expectations. A package we thought was lost was tracked down thanks to their persistence and incredible attention to detail. Mike and Pete were so responsive! They retraced every step—reviewing the labeling process, speaking with the driver, and even checking the in-store camera footage. Their extra effort solved the mystery, and the package was found and delivered right on time.
This level of dedication is rare, and it’s why I would never go anywhere else. Truly an outstanding team!
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July 2025 by Shale Horstmann
Pete and Jim helped us pack and ship some very large camp bags. They were amazingly helpful and creative in their approach so that we could get them there as fast and as economically as possible!
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July 2025 by Ruth Runeborg
This store does a great job of packing and shipping family heirlooms, fine art, etc. A recent recipient in Dallas mentioned that her UPS driver commented how awesomely they were packed and asked who did them--the Winnetka UPS store!
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July 2025 by C D
Truly exceptional customer service today thanks to Jim and Pete! This location is always so friendly and helpful. Can’t thank you guys enough!
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July 2025 by Doug Purington
As friendly and efficient service that you could get from a UPS store! Pete and Mike and all the others there are the very best! I've used them for years and wouldn't think of going anywhere else!
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June 2025 by Brad
Fantastic service every time
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June 2025 by Terri Long
Efficient and friendly!
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June 2025 by Jessi Pacetti
Why can't I give six stars!? I'm working with a gift concierge and the address I gave was incorrect, Pete and Mike were on the horn gettin this figured out so no additional charge was added for the delivery. These guys understand service! I recommend them HIGHLY!
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May 2025 by Zach Joseph
I’m often impressed with the great customer service at UPS stores but I must say the staff at this particular store were the most helpful ever!! Much appreciated!!
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May 2025 by Julius Awuku
Friendly and efficient
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May 2025 by Cazzie MacDonnell
Pete was super helpful and even found a way to get me a discount to save a couple of dollars on a package I was shipping. I super appreciate his help and kindnesss!
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April 2025 by Benjamin Hardy
Pete helps me the most but everyone here is great, I recommend over USPS Winnetka.
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March 2025 by Samantha Herscher
I'm not one to regularly write Google reviews, but the service at this UPS store is excellent. The employees are friendly and efficient and they give all children visitors stickers.
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March 2025 by Crawford Apostolic
I love this UPS! Had it for a few years now. Pete is always on point💯
