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February 2024 by Morgan Shepherd
I will put this review in two parts. The first is the photo session with Todd and then everything after.Todd was quick to respond to voicemail for setting up an appointment time and date as the studio is not open regular hours. I originally just wanted a grad photo for my son but then we decided to do a family picture with all us, including my dogs. He was great working with us and I was pleased with his attitude, his ideas, and the photos. He emailed a digital copy of my son's grad photo to the school promptly. After the session was done I was able to view the photos online that night.After our session is where things went off the rails. I wrongfully assumed that as part of the fee I would have access to the digital images to do with as I please. This is what I was accustomed to with others I have worked with in the past. Viewing the images always has his watermark over the image. The website to order pictures is very cumbersome to use. The cost is shocking. I believe is was $700 to purchase all of the photos digitally, or a variation of prices if you want to choose only certain digital images. To order actual print photos, the cost again is significant. I repeatedly left emails and voice messages over a month to try and meet in person to discuss buying photos. When I did finally talk to him, I did get the impression from Todd that he felt the website cost was high, and we could work out something in person. I finally got an appointment after about six weeks to meet in person. I went to the appointment and he did not show. I waited until 15 minutes after out scheduled time, in which I did call and the call went straight to voicemail and I haven't heard from him since.This is highly disappointing since I liked Todd and our session. I was so impressed I told him I wanted to do a follow up session with my mother when she visits this summer. I also like to support local business but this is very bad customer service. I paid quite a bit of money for the session and ended up with 1 grad picture and the digital pictures with his watermark on them.
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July 2021 by Lola Born
Todd was a breath of fresh air. He was able to fit me into his schedule very quickly for my impromptu need. We took our time discussing what I needed and reviewing my options. I allowed him artistic direction and he did not disappoint. It was so relaxing and easy taking direction from him and I felt comfortable the entire time. My pictures were on point and so well done. The best part is that he was able to complete edits and send back to me same day. Forever grateful for the help he gave me! Highly recommend!
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June 2020 by Anthony Cecchine
Unprofessional. There are many other options, look elsewhere
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February 2020 by Melissa withem-voss
Todd is amazing. Makes you feel comfortable.
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August 2019 by Liz Hjelmeseth
Great place to relax and have awesome family pictures taken.
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October 2017 by Kevin P.
They did such a great job with my wedding. Perfect balance of getting the perfect picture but also knowing how to let the moment happen. Plus, they are sponsors of Promised Land Ministries. Every time you pay them with a credit card, 35% of the processing fee is donated to Promised Land Ministries.
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September 2017 by Patricia Miller
Todd is an awesone photograper with mad skills. The pictures from my wedding was phenomenal. I highly recommend him for all photographic need.
