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November 2023 by Chelly Magana
Donovan is amazing. He’s very sweet and was patient with the situation I brought to him. He called customer service twice to make sure the problem was fixed. Answered all my questions and followed me through with everything. Even though there was no manager, he managed to take care of my problem as much as he could and he did end up solving my problem. Thank you so much Donovan!
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November 2023 by Dinah White
One poor guy trying to help several people. He kept daying "a few more minutes". I waited 30 minutes to NO avail. Terrible customer service in a real nice building. Definitely lipstick on a pig.
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November 2023 by Henry Velasquez
Terrible service, no attention when I entered the store, after 1 and a half hours of waiting Donovan, the guy who was there came up to tell me that he was going to close, I told him that I was already waiting and the reason why I was there and he also Not having knowledge of the products it offers, it didn't help me with anything I was looking for, don't waste your time in this store!!!
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September 2023 by Nick Salomonson
The manager Sam was super helpful! I had been having trouble finding a new phone I liked after my iPhone 5 just finally died on me. Sam is definitely AT&T 1
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August 2023 by Dapper Dunkle
I went in for a phone exchange that went very smoothly thanks to Tyler. He was very transparent about all available offers and gave me the best one. The switch from my old phone to my new phone was even simpler. Making the change to a new phone wasn't something I was very comfortable with, but after talking with Tyler, I'm genuinely excited to start using it.
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July 2023 by Jessica
Went in and upgraded phone. The representative did not do anything right besides get the actual phone ordered. Trade in was never process, promo was never applied, and insurance coverage she said was being added to the new phone was not added. Will just be ordering online in the future.
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June 2023 by Hugo Herrera
I’ve been thinking about getting a better iPhone so I thought I’d go in and check them out. Kevin greeted me immediately and walked me through all of them. He was very knowledgeable and broke down the differences very well. I ended up walking out with an iPhone 14 and an Apple Watch! Great experience, I recommend this place.
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June 2023 by odell carell
I had a wonderful experience solving an issue with my cellphone and replacing it with a new one, Mr.Kevin was a pleasure to work with. He helped me get in and out and on my way expeditiously. Highly recommend!
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June 2023 by Lisa W
No interaction as we walked into the store. Never acknowledged…. waited 10 minutes STILL no acknowledgment… ended up leaving and taking my business else where!!
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March 2023 by Harucha Aly
Maritza is really helpful and patient with me who does not know anything about apple phone at all . Really happy with her services in this att store.
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January 2023 by Angel Mercado
Just left the store with my new phone, I had such a great experience here with the guy named Kevin. He was extremely helpful and very informative in regards to my options and he also got me a great deal on my new phone. 5 star service from a 5 Star Dude.
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January 2023 by Joe Buss
Was helping my girlfriend update her phone, and arrived at 6:50. Google Maps said that your location was open until 8 PM, but the person there stated that they were closed at 7 and there was already a customer ahead of us, so we'd have to come back tomorrow. This is TERRIBLE customer service. I'm already a AT&T Internet customer, but i might not be for much longer.
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December 2022 by Kathy Perkins
The two that worked to upgraded my phone were great. Some how my upgrade took over an hour an a half and required the team to call customer service, not the issue was not representatives fault. Ended up playing Fruit ninja and chatting with the associates to pass the time. Very friendly. New phone delivered today!
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December 2022 by Adriana Hue
Maritza was such a huge help! She helped me get a new phone and transferred all my stuff to my new phone!
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November 2022 by Kathy Martinez
The young lady who waited on us when out of her way to help. She's extremely knowledgeable and very nice. My husband got his first smart phone which was added 3rd my account as another line. He had a business Verizon flip phone and wanted to keep in phone number and have all the data on the phone copied only new phone. She made it happen! My heart was very happy. I also watched her deal with other customers with various issues. She is what I would call the perfect representative of your company. We left there very happy and appreciative of all that she had done for us. You're lucky that have her. She really cares about people and her job.