Petco in Wood Dale, Illinois, is a health and wellness company dedicated to pet care. The store offers a range of products for dogs, cats, birds, small pets, fish, and reptiles, along with services like grooming, veterinary care, and positive training classes. Customers appreciate the friendly and helpful staff, often mentioning that the team members remember regulars and care about their pets’ well-being. However, some reviews note that the store is small and may not carry a wide variety of products. A few customers have experienced issues with the checkout process, citing outdated technology as a challenge. Overall, while the customer service is praised, there are suggestions for improvements in product availability and technology.
There is such a sweet and friendly young cashier that works at the WoodDale Petco. She tries her best to answer questions, and if she doesn't know the answer, she will go out of her way find someone who can help. Customer Service is great at this store!
February 2026
This store has a great selection of cat food wet and kibble. The staff is very helpful every time I am in
October 2025
I love this place, my kids love this place and I have been there hundreds of times in the last 20+ years. My son would never purchase anything from Petco if he would not know that Petco cares about animals.
