Midwest Members Credit Union (MMCU) provides a convenient banking experience with a focus on customer service. Recent reviews highlight the dedication of staff members, particularly Haley and Lou, who have received praise for their exceptional support during loan processes. Members appreciate the competitive rates for loans and the seamless transfer of accounts. While some customers have noted a high turnover of staff, the positive interactions with employees like the COO, who went above and beyond to resolve issues, have left a lasting impression. Additionally, the thoughtful gesture of sending flowers to a member demonstrates the credit union's commitment to caring for its members. Overall, MMCU is recognized for its friendly service and efforts to ensure members have the best banking experience possible.
I love the convenience of the CU, but it seems lately staff is new every week. I understand new hires, but I never see the old staff anywhere. I hope it is a good place to work. It makes me question if staff can not stay. Maybe I should start looking for another CU.
January 2024
I have used the financial services here for almost 35 years and never had a problem.
December 2023
We came to MMCU about a year ago to refinance a loan. Since then we had all of our loans transferred with great rates and opened a checking & savings. Talk to Haley, she's the best!
