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February 2024 by Aloha C.
Went to this location because it is usually not crowded and well stocked. Was able to get in tight before they closed. Store was well.stocked, several self checkouts were available and several cashiers were ready to check out customers.
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March 2023 by Mark N Marsha P.
Wood River Illinois Walmart has discontinued the Ol' Farmers Ham, I am very disappointed as I used this ham for holiday dinners and would buy the complete half ham. I also bought this ham for sandwiches throughout the year, I do not buy any other meat from the deli. I would like for Wood River Illinois Walmart to return this item to the store. Prices are soaring, shelves are not stocked, products keep being discontinued and our choice of stores are limited, believe me I will be looking for an alternative store, maybe try Target. Even Aldi's is looking better than Walmart.
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November 2022 by Richard R.
I'll go grocery shopping and there's always a few things they don't have everything from carrots, buttermilk chicken breakfast biscuits I've even been there and they didn't have lettuce
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August 2021 by Brice A.
Waited for 25 minutes for pick up order. no one came out so I called and let them know I'd be back later. go back later and wait 45 minutes. they won't answer the phone. I leave with no groceries that I spent $205 on. I pick up groceries every Friday and spend about $200. That's $10,400/year at least that you just lost from us because we won't be returning.
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June 2021 by Nathan P.
Wow how much slower could Diana at the deli move? This lady literally looked at every single slice that she made. We were there for 25 minutes staring at her wondering if we were going to die of dehydration or starvation before we got out deli meat. Like seriously we could have killed the turkey, roasted it, and sliced er up before this lady got done inspecting slice #3
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April 2020 by Tricia S.
This Walmart is racist. Called the police on 2 African Americans for wearing face masks in the middle of a pandemic. Smh. Glad I don't shop at Walmart. Disgusting behavior.
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April 2020 by Rochelle K.
Is this the same Walmart that had two African Americans escorted out of there store for wearing mask because of the corona virus epidemic??? There were other people with masks on but the policeman just escorted them because they are racist!!!!! Shocking and disgusting!!!!! Shame on the Illinois police department never ever going to that state or town sick people there. And this is from a white person very ashamed to be white!
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April 2020 by Dorrie L.
Are you kidding me? You have a police officer escorting out two black men from your store because they were wearing blue germ protective masks in the middle of a coronavirus epidemic, but not approaching white customers with masks!!!! Look up Shaun King video on instagram. I just called the store and spoke to a female associate manager. She gave me the number 1 800 331-0085. Said that was their media outreach and hung up in my face. CALL THEM!!!!
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April 2020 by Thomas B.
I am never going to go to this Walmart again...they let people shop with no masks, but when two gentlemen came in to shop actually wearing masks, in an attempt to protect themselves, and kindly protect others, Walmart call the police on these to awesome citizens wearing masks and had them escorted out (because the two sweet men were black). I am not sick with Corona Virus at this time, but I feel like puking. So sick.
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February 2020 by Kristen S.
The grocery pickup is very understaffed. Several times I had to wait 45-60 minutes after checking in. I avoid going to this location and don't use grocery pickup anymore at all. I also had an employee make a rude comment (inside store) when my toddler was crying in the cart (she looked at another employee and said, "back in my day, you'd get the belt for that.")
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December 2018 by Joyce P.
This place has become an irritating experience. Walking by any high theft item triggers an audible alert that is nonstop because of its motion sensors. Instead of putting these items in a designated area, they have spent money on this mood altering device. As a short person I cannot reach the top shelves and everyone that works there is too busy. I went in for a haircut. Was told it would be a 25 minute wait. No problem. In the next 30 minuets she did one thing resembling work. I look up(as I sat outside the shop) 15 minutes later, she's cutting the hair of a guy that was not in the shop before me. Walmart in Wood River has lost my business. I went to Shop N Save. And will be going to Target from now on!!!!!!! Again they disappoint. I asked 7 associates where the reusable grocery bag were. Not ONE could locate the tall ones I asked for. Even the app could not find them!! I HATE WALMART!
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May 2018 by Kris W.
If you like the same stuff I do, be prepared for this location to frequently be out of it. Even when the people who are restocking the shelves are right there, as they always seem to be, blocking the whole aisle with their pallet full of stuff that does not contain the one thing you need in that aisle! Argh. I will say that this location is indeed FAR better than the ones in GC, Godfrey and Collinsville. They all suck in their own special way. Walmart is a lifestyle for some and at least each trip comes with a bit of entertainment.
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August 2017 by Timothy Ursch
The bakery staff at the Wood River Walmart are helpful and courteous. The food items are good and fairly priced.
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June 2017 by Nicole B.
I've stopped in here a couple times when I'm in the area. Like most Walmart stores it is set up different from others, so it takes me way too long to find what I am there to get. The lines are always long here & they could use a few more to make flow more fluent. I try to avoid this Walmart....most Walmart's.
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October 2014 by Miranda C.
This Super Center is super understaffed, which in turn means overworked employees and stressed patrons alike. If you call, the phone rings non-stop in the area of the store you need to reach someone, 4th time was a charm for me tonight in the Bakery. When I finally did get someone on the phone, so I could place my cupcake order, I was told that I'd have to call back in the morning to place my order, that the bakery workers had left for the day and he didn't think he was " allowed" to take my 2 dozen cupcake order and that the bakery would be open at 5 AM. So I waited on the phone line for over 5 minutes, just to have my business turned away. No Bueno! I called Shop n Save down the road & not only were they able to satisfy my order with zero hesitation, my phone call with them ended with, " Glad we could help!" I hadn't even told them about the incident with " Sprawl Mart." Now THAT'S customer service!!! I'll be using Shop N Save in the future for all my baking needs.