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April 2024 by Nicky D
Great food, but I’m always waiting a very long time for my food. 20 minutes whether I use the drive-thru or walk inside.
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March 2024 by Chris Schroeder
This location is regularly out of whatever we try to order, their coffee is awful, and the service takes forever. I don’t complain on the internet much, but this place stinks.
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March 2024 by Pangia Sea
We went there once dine in, and it was not bad. A week later, I did a drive through. It took long, and got home to find out a bag of chip, napkins, and spoon were missing. What’s going on? Make sure to check your order before leaving.
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February 2024 by Honest Citizen
Mic the team lead is rude and unreasonable. Him and his cook need a class in customer service asap.
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January 2024 by Luz Montes
I really need to speak this time. I love Panera bread but this location has been a joke. It was 1 night I was having dinner with my friend They were supposed to close at 9pm. We are still eating at 8:40 by 8:55. They turn the dinner lights Area off on us. Without telling us. Oh, we are about to be closed. Today I ordered a bagel they took 20 minutes to make it. How hard is it to make a toast bagel. I really will not recommend this location at all.
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January 2024 by Hair Beauty
Today I was at this location and Delaney was working the register. She is always so friendly. I love to see the workers that have been there for years because the place always runs better. The coffee machines are always working and everything is stocked. I always see new staff but they don't compare to the veteran staff who are always friendly faces and know their customers by name. This friendly atmosphere is what makes Panera different from other coffee places so I hope they dont change the staff because pretty much everything else has changed from the original Panera that was on 75th near Walmart, then they moved to the location that was previously across the street, and this new location is not as nice. I know it has a drive thru but its uncomfortable and the cafeteria tables are really awful and there is literally no place to set your coffee cup so you can put cream in it.Apparently, Panera moved from its old location to this location because there would be more room and they could have a drive thru. But besides the drive thru the inside is not built to be inviting. There are constant coffee spills and drink spills because there was not enough room made at the drink area. I can't believe a manager has not found some small table to put near the drinks where customers could set down their cups. If all the tables are taken, this is a huge problem.Please fix some of these issues because I loved the location prior to this one and there are some solutions for these issues. I do love the coffee club and coming in every day.Parking: The parking lot is small and gets busy, especially with the drive thru. Its not hard to find parking, its just a small space to navigate sometimes.
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January 2024 by Kim S
Worst location ever. I've been sitting in the drive thru lane for 30 minutes.
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December 2023 by Deanna Carter
I went through the drive through and waited in a waiting stop for 10mins for 1 sandwich and a regular size drink. 3 other cars waiting as well. Plus it cost me $17!!! I thought they finally brought my food, but inside was not my order.
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December 2023 by Suz K
Placed an online order for pickup at the window. They gave me the wrong item in this right bags. Apparently they knew they did this because when I came back they had my food in a bag with the same ticket with my name. Came inside hoping it would be quicker since the drive thru had a long line. Nope that lady at the counter didn’t pay any attention. Food was thrown together so messily and unappetizing.
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December 2023 by William Smalley (Billy)
Vegetarian options: Lots of options for loose vegetarians, would not recommend for vegans
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December 2023 by Autumn T
I love Panera but this is my favorite location, the service is great and every employee is so nice.
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October 2023 by Susan H.
I'm just about done with Panera. I am so amazed how little food you get for the money. For $50 we got 1/2 soup 1/2 sandwich, Caesar salad with grilled chicken and a bowl of chili. Plus we tipped the driver $5, who was on the phone and wasn't even going to say thank you. SMH. If you don't want to pay the convenience fee to order online or tip the driver you'll save $10 but still. Why do I have to pay for Panera's technology development and marketing and admin activities. Food was good so they are getting an extra star for that
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September 2023 by Kristin Vaglienti
This place is ridiculous. I order Panera almost every day and 90% of the time they get it wrong. Today was the worst when I decided to try their breakfast menu. DISGUSTING. EVERYTHING IS DRY OVER COOKED AND YOU COULD BARELY choke it down. Threw it all the way.
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September 2023 by Alma Delia Hernandez
I come to this Panera at least twice a month. Their service is always exceptional. Have never had an incorrect order and their staff is always so friendly and nice! Love this Panera!
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August 2023 by Greg M
This location is always dirty and the staff lies. Asked for a couple plates and was told they didn't have them. Then I saw them hand someone else a few and the manager said they are reserved for catering only.
