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March 2024 by Kay ODonoghue
The staff at Pinnacle were professional, kind, and very prompt in diagnosing and fixing my car when it had a coolant leak. Highly recommend them!
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March 2024 by Mark Wright
Great mechanics and they won't gouge you
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March 2024 by Vipul Srivastava
Tim of Pinnacle Automotive is very knowledgeable and capable automotive engineer. He is also very courteous; I will consider taking my Porsche at Pinnacle again for any future needs.
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March 2024 by Ron Ellis
Last week I took one of my cars to Pinnacle Automotive for service. I decided to go there because of all the positive reviews. I was very pleased with the work that was done and I thought the pricing was reasonable. My impression was that the people who work there are straightforward and trustworthy. I will continue to give Pinnacle Automotive my business.
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March 2024 by Wayne Bucek
Great friendly service at a reasonable price. Awesome neighborhood location as well. My goto for auto-work
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March 2024 by Ernie Campo
Faulty parking brake moduleServices: Auto battery maintenance
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March 2024 by Mandi Pants
I only take my cars here now. It's not even close to my house, but after years of taking my cars elsewhere and being ripped off, I found this place and they have saved my butt a few times already. I highly recommend.
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March 2024 by Qing Xu
Fantastic value: only did what was necessary for the car, costing me less than 15% of what a dealer would charge for the Mercedes Service A! I’m not going back to dealers.
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March 2024 by Ursula Schroeder
Love supporting small businesses and was not disappointed with the service from Pinnacle. They took the time to make sure there were no issues with my vehicle. Felt they were very trustworthy and really cared.
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February 2024 by Carol B.
Honest, upfront & super knowledgeable, Tim is my go-too auto repair guy. I wouldn't take my 14 yr old CRV anywhere else. He's also reasonable, unlike those auto dealerships that charge an arm & a leg......
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December 2023 by Chen Liu
This is my first time visit to this store. I found it based on the 5.0 rating from 200+ Google reviews. My experience proved that they really deserve the rating. I have a 25-year-old minivan with a recent engine oil leak. To solve the problem thoroughly, the gasket of oil pan needs to be replaced. The gasket itself is not very expensive, but the labor cost is much higher than the gasket because it takes much work to access and take out the oil pan. The total estimate is pretty high relative to the cost of the vehicle itself. I talked to Tim and found out an easy pragmatic way to stop the leak from outside without taking out the oil pan and replacing the gasket. The second option is $400+ cheaper. So I picked the second option. When I picked up the car, they found out that their technician already replaced the gasket. They still charged me the price of the second option. In addition, they found another problem resulted from a recent repair in another merchant. They are honest, trust-worthy, courteous, and professional, and their technical skills are versatile and accountable. I will go to them again whenever I have a need for vehicle maintenance and repair. I highly recommend them to anyone.
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December 2023 by Jeff Steffgen
After being told by the car dealership that my vehicle needed expensive repair work, I decided to get estimates from some local auto shops. Tim from Pinnacle was very responsive to all of my online communications and quickly provided a competitive and comprehensive quote (including a break out of line items for parts, labor, fees and taxes) — all for about $700 less than the dealership’s estimate. The entire process was hassle-free, as they ordered the parts, got me scheduled for an appointment, and completed the work all within a few days of receiving the initial quote. Everyone at the shop was professional and courteous, and you can tell they really care about their customer service. My overall experience with Pinnacle was excellent.
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November 2023 by Toan Ngo
Tim from Pinnacle Automotive in Woodridge, IL is the epitome of an awesome and very knowledgeable car mechanic. I have taken my car to five trusted mechanic shops in town and that included a Lexus dealer, and no one able to figure out my car problem except for Tim. With a genuine passion for all things automotive, Tim possesses an unrivaled level of honesty and knowledge when it comes to car repairs. Customers flock to his shop not only for his exceptional mechanical skills, but also for his sincere and friendly demeanor. Tim patiently listens to my concerns and takes the time to explain every detail of the repair process, ensuring that I feel comfortable and confident in his abilities. His expertise extends far beyond just fixing vehicles; he educates me and his customers on preventive maintenance and offers valuable advice to keep their cars running smoothly. Tim is truly a gem in the industry, embodying the qualities of a trustworthy and skilled car mechanic.
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November 2023 by MaryEllen Shimkus
I have been to many automotive repair shops, this one is by far the best! The owner is always helpful and very honest, he cared about getting my car repaired. This is now my second time of returning to the shop and I will not go to any other shop. They take time to explain the problem and how they will repair and correct the issue. I have to say they have been wonderful to me. I told my family and friends if they're looking for honest automotive repair shop this is the one, you need not look any further. I am a very satisfied customer with my repairs and feel they truly are a honest/fair with the cost for getting the job done right! Thank you for your honesty and taking pride in what you do!
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October 2023 by Shannon Savenok
Pinnacle Automotive always takes great care of our vehicles. Friendly, informative staff with fair pricing. They don’t take advantage of their customers and are really efficient when it comes to scheduling us in.
