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November 2023 by Judith S.
I don't usually post on yelp but saw the low star rating for American Community and thought I should post. This bank is just wonderful. The associates have always been very professional, helpful and pleasant. When you enter the lobby, someone always greats you and is willing to guide you to whatever you need to accomplish. I have been banking with them since moving to Woodstock 7 years ago and no matter what concern I have they are most patient and helpful. Love this bank.
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September 2022 by Sean Cwynar
I've banked with several institutions for both my commerical and personal needs, and American Community has far exceeded any level of service I've previously received. Their staff creates personal relationships while still offering competitive rates and all the technology you want with your bank.
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September 2022 by Nicholas Castagna
This bank has the longest holds, highest fees and the most rude customer service. This is a bank that would rather invest in marble countertops than a decent digital app or modern fee schedules.
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April 2022 by Conrad Friess
Why does this bank look like a plantation homestead?
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October 2021 by Shelly Hyland
As a small business owner in McHenry County, we have been extremely happy with the service that American Community Bank & Trust has provided. It's easy to say that banks are supportive during booming times but the measure of a bank's commitment to their local small businesses and community is truly measured by their support in difficult times. We were so thankful that we were banking at American Community while we were navigating our business through the pandemic. They went beyond our expectations with great service, support, and communication with a team that is friendly and welcoming.
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August 2021 by TJ Kesteleyn
Great bank! They're super personal and I've never had an issue. It's also amazing to be able to call and talk to a real person and resolve issues in minutes!Thanks AmCom!
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February 2021 by Thomas Kesteleyn Jr
Great bank! They're super personal and I've never had an issue. It's also amazing to be able to call and talk to a real person and resolve issues in minutes!Thanks AmCom!
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October 2020 by Robin Gerber
Staff is very friendly and professional. They go out of their way to help with any banking need.
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May 2020 by Christine P.
Not so "community" anymore. Made several attempts at discussing my unhappiness and was pretty much blown off. Also - BEWARE - their debit cards do not work with Apple Pay which blows my mind that they have no interest in fixing this situation. Apple Pay is pretty commonplace now-a-days so pretty disappointing I can't use it with my bank.
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August 2019 by Lovena Hunter
I went to the bank to cash a check from account this bank. charging $6 to cash thier own checks is simply rediculous!
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April 2019 by Kash garcia
Local bank with personal service like no other. Most wonderful experience during the loan process. Dan made the application, docs and process easy, smooth, and fast closing.
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December 2018 by Jill Jennings Dinsmore
Outstanding customer service!
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April 2018 by Jeremy Kemp
Great bank! Local decisions from people that take time to get to really know you and your banking needs. The staff at the Crystal Lake branch is the friendliest and most helpful group of people that I do business with in any capacity. I highly recommend American Community Bank!
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April 2018 by Joyce Nelson
Jessica in crystal lake is rude and nasty to customers. She was very nasty on the phone and glared at me when I came through the door. I guess you can't call her if you have a question. She should be fired! I have been a customer since 2007 and used to like this bank! My bf has also had this problem and just left the bank for this reason! I'd recommend not doing busy with them!
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March 2015 by Jonathan Stassen
Everyone is friendly and helpful. I trust everyone I've worked with at the bank.
