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January 2024 by Ray Jr. Sawvell
Just move to the Hebron area 1 year ago. I bought my wife her first Rubicon Jeep in Florida 2020. We started having idling issue, so I called the service department, left a message with my name and return phone number. 3 TIMES, finally the service department picked up and I explained the issue we were having and she cut me off insisting I give her my information I was trying to findout when the next available appointment was but she kept insisting. She then told me it wouldn't be until the following week. So I called the next closest dealand they set an appointment and treated me very well. Woodstock Jeep needs to school their people better***FOLLOW UP***Their response to this was to give them a call. ? ? ?, thats where this whole this started. Must not be a "career job" for most people there.
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January 2024 by Brian Noga
Overall it was a solid experience shopping for a truck here. Mitch and Joe were awesome at finding a truck that fit my wants and needs as well as figuring out how to get me the payment I wanted. Despite standard practices you'll find at other dealerships that try to bleed you dry, Kunes and its people go above and beyond to help its customers rather than focusing solely on profit. Not only that, but everyone was realistic and down to earth rather than holding the age old salesman mentality; no pushes for markups and add ons, just honest effort to help me get what I wanted even though I was over my head with my previous vehicle.Out of the now 9 vehicles I've bought and owned, Kunes in Woodstock has been the best dealership I've gone to.
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January 2024 by Emily Michaels
I worked with October when I came in to buy a new car and she was fabulous— super personable, friendly, knowledgeable, and kept me in the loop on things. She was quick and to the point too as no one wants to spend all day at a dealership.
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January 2024 by Debi B
Tricked me - I was supposed to be a "sponser" - they came to my home with papers to sign and I was listed as buyer. I asked why and was told it was "alphabetical" and my daughter was listed as co-buyer. If I had know this in advance I would have gone to my own bank and gotten a much lower interest rate! They tell you what they want you to hear just to get the sale. Not a good company and definitely NOT a good experience with them.
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November 2023 by Cory Stolberg
Dreaded this day when we were told by many different lenders, including our own credit union, that we would never get financing. Kunes did and they worked with us to get a quality used vehicle, with warranty coverage to protect our investment. It was a painless process, explained every single step of the process and were incredible helpful and professional the entire time. No high pressure sale pitch, they listened and helped us get into a vehicle. If you need help and want a dealership that truly cares about their customers, look at Kunes first!
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November 2023 by David Roller
Kunes of Woodstock has some quality inventory and the staff is just about as friendly as is gets. My sales guy said all the right things and even gave me some space to really inspect the vehicle with no pressure, however when I asked for the final price with taxes and fees I saw a line item for a few thousand dollars and asked what it represented and the response I received was "this is a fee to insure I don't have to worry when I drive off" one may conclude this is an attempt to sell some type of warranty. I believe it's an unacceptable response to a basic question and bleeds of used car salesman lingo. It's unfortunate that I'll have to take my business elsewhere.
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November 2023 by Mj Kim
Many would agree that car buying process is one of the most dreadful things to get off the checklist. I thought no different until I met October today. She has made the whole car buying process a breeze. She greeted us with a biggest smile and was professional and friendly throughout the whole day. Her extraordinary services today has made us walk out with a 100% satisfactory purchase and experience. From this time forward, we will be visiting October with all our future car purchases. I HIGHLY HIGHLY recommend October to anyone looking for a stress-free car shopping experience!
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November 2023 by William Dodds
Daniel is a great salesman and will do what it takes to make a deal happen. When Dan ran into a snag with the deal he pushed the sales manager to get involved who dug deep into the deal and found a way to make this a WIN WIN Deal. Will definitely go back to Daniel (Owen) when I need another vehicle and I encourage you to look Daniel up. Very positive experience!!
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November 2023 by robert lewis
Sandra, October, and Ruben are all FANTASTIC people at Kunes Auto in Woodstock! Second time we have purchased a vehicle from this dealer and always come away happy and satisfied. We recommend this dealer to everyone.
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November 2023 by Andrew N.
I took my daughter in to buy a new Hornet honey gold color. We were told that it was at there other locations and would be delivered the next day and we were asked for a deposit I gave them 1000.00 that my daughter had saved and got a receipt.Thursday cam and my daughter text Colorado the sales woman name. It's not here yet but coming. Three times during the day I had called the sales department and was told it wasn't in yet that it would be in now the following day Friday came and I was told that they were having a problem with a battery or battery unit or something that it would be in that night 7 o'clock came and now it was something wrong with the car and it would be in on Saturday for sure we promise. My daughter was all excited because now it's Saturday and we're going to go in and pick up her brand new car now we're told that the one we put a deposit down on was not going to be able to be sold because there was a problem and we would have to take a black one. We didn't want black, but at this point my daughter is very upset and we went along with a black one cause that was going to be coming in first thing Monday morning. Well you know what happened then Monday went by we called three times we were told that it would be in Tuesday morning, I've been buying cars almost 47 years and never and I do mean never have to go through something like this. I also purchased commercial vehicles for my company and again never had this problem. Well Tuesday afternoon came and we were told it was not in and we will just have to wait. well I have to tell you at this point I took my daughter got in the car and went to Ziglar's Chrysler Plymouth ram dodge in Schaumburg walked in at 5:30 and walked out of their shop with a brand new cold hornet and I paid a little bit more not much, and my beautiful daughter had a smile from ear to ear and we were done. I would never walk in to Kunes theft shop again and I will make sure my family, my friends and anybody that will listen to me. Will understand what is going on with them. Please stay away from them. My name is Andy N please feel free to call me at 312-303-3303
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November 2023 by Judy Tally
I had a great experience with Kunes I bought 2 cars. One for me and one for my daughter. Dan the car man was wonderful. He wouldn't stop until he found something I would like. My daughter had a different salesperson whose name escapes me right now, but just as great. Josh the finance guy was a hoot! I would highly recommend. Thank you sooooo much
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October 2023 by Riley Glenn
We had a great experience at Kunes. October was a wonderful sales associate with great knowledge of the car industry. She knew exactly what I was looking for a tailored to all my needs/wants. Not to mention, she has such a fun and welcoming personality. I can't recommend Kunes and October enough! Thank you!!
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October 2023 by Ann Crisp
Just bought a Malibu from kunes great sales department. Gabe was awesome salesperson. Sandy and Tyler was really nice to work with on the computer to get me in to look at our car. . Thank you so much for all you all didI would have my friend and family come here to buy autos
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October 2023 by Mike M.
I bought a 2018 F150 Powerstroke from Kunes Woodstock remotely. There were a couple of issues with the truck that were missed in inspection, but Kunes stepped up, and all of those issues were made right. I'm super happy with the truck, and impressed with Kunes for stepping up and making things right!
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September 2023 by Quickship
Great Team and best service.. drove two hours to their dealership and it was worth it!Bought two trucks from them and they made our experience above and beyond! Dan is the best salesman, he took care of us and truly did an extra mile! Sandy the customer service manager was amazing and was with us every step on the way to ensure we get the best service and we satisfied. Highly recommended and definitely coming back to do business with them.. 10/10 guys! Thank you….Noah.
